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Click here or scroll down to respond to this candidate Candidate's Name
Street Address
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PROFESSIONAL SUMMARY
Dedicated finance and customer service professional with a solid background in banking and administrative support. Demonstrated
success in financial reporting, customer relations, and team leadership. Ready to apply my expertise to drive growth and support
the success of a dynamic organization.
Key Skills
Financial Reporting, Compliance &Analysis
Accounts payable & Receivable
Data Management & Entry
Microsoft Office & Computer Applications
Advanced Excel & Spreadsheet Proficiency
Administrative support & Time management
Budgeting and Forecasting
Team Collaboration, Adaptability & Problem Solving
Languages
English, Advance
Pashto, Native
Dari, Fluent
PROFESSINAL EXPERIENCE
Customer Service Representative
Azizi Bank, Jalalabad, Afghanistan
January 2022 to April-2024
Key Responsibilities:
Supported Customer Service Officers in daily branch operations, ensuring smooth workflow and high customer satisfaction.
Provided detailed information and guidance to customers on banking products and services.
Processed account openings, closures, and various account transfers in compliance with bank policies.
Handled account verifications, including signature and photo checks, to ensure accurate customer identification.
Managed ATM and debit card issuance, as well as internet banking setups for customers.
Executed re-KYC procedures and maintained systematic filing of all documents.
Assisted in processing financial transactions such as salary advances and GL transfers.
Finance Assistant
Peace Training and Research Organization, Jalalabad, Afghanistan
June 2017 to June 2019
Key Responsibilities:
Maintained confidentiality while managing financial data and documentation.
Assisted in operational planning and cash management for various projects.
Prepared financial statements, daily journals, and transaction records.
Managed payroll processing, tax calculations, and month-end bank reconciliations.
Ensured accurate data entry and compliance with accounting standards.
Facilitated the preparation of financial reports and handled accounts payable and receivable.
Teller
Azizi Bank, Jalalabad, Afghanistan
April 2015 to April 2017
Key Responsibilities:
Conducted customer transactions including deposits, withdrawals, and loan payments.
Balanced cash drawers daily and ensured accurate currency counts.
Provided assistance with personal and online banking, maintaining strict confidentiality.
Developed strong client relationships and delivered exceptional customer services.
Principal
Microsoft Educational Center, Jalalabad, Afghanistan
August 2011 to March 2015
Key Responsibilities:
Directed daily operations, managing staff, resources, and schedules efficiently.
Led recruitment efforts and oversaw staff training and development.
Implemented effective time management practices and monitored operational performance.
Developed teaching materials and coordinated class schedules to enhance educational offerings.
EDUCATION
Bachelor of Business Administration (B.B.A.)
Alfalah University, Jalalabad, Afghanistan | 2017
Diploma in Administration and Accounting
Nangarhar Institute of Administration and Accounting, Jalalabad, Afghanistan | 2013
High School Diploma
Nasrat High School, Jalalabad, Afghanistan | 2009
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