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Click here or scroll down to respond to this candidateCandidate's Name
Plumber Apprentice,Account Billing Specialist /Client Services Representative/PaymentPosting/Follow Up/Collections Patient Payment Plans / Patient Financial Assistance/Accounts Payable/CollectionsCenter Point, AL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEDedicated Medical Billing Collections Specialist committed to implementing comprehensive organizedbilling and documentation policies. Coordinating with professionals to insure quality care. Medicaloffice Experience .Specializing in auditing accounts and verifying Insurance documentation accuracy.Highlights:Customer ServiceCollectionsInformation VerificationInsurance review and InputDisbursement and ReimbursementAccount ReconciliationRecord KeepingTime ManagementDedicated Team PlayerAttention to detailExceptional Telephone EtiquetteMedical office experienceWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperiencePlumbing ApprenticeCCS Construction Staffing - North CarolinaAugust 2021 to PresentCommercial PlumbingAssist Master Plumber With ToolsMeasurementsCuttingsFittingsInstallments such as sinks,toilets, water lines,Hot Water Heaters, Tubs,Washer/Dryer installedGas Pipe installationGround Work /Clean upBilling Specialist/Data EntryLabworks - Birmingham, ALMarch 2020 to July 2021 Entered Patient information Scanned data into systems Spoke with Doctors and Patient's about lab test Insurance verification Assessed work policies documentation and record keeping for compliance with state and federalregulations Assist in lab testingClient Service RepresentativePNC Financial Services Group - Birmingham, ALFebruary 2017 to March 2020 Ensured delivery of excellent customer service through fast and accurate processing of orders,communication, and coordinating with other departments to resolve inquires Answer customer inquiries via phone, email, and in-person Direct customers to online resources Update customer records in the system, including notes about interactions Help customers with complaints and issuesProvider Services SpecialistBlue Cross Blue Shield - Birmingham, ALJanuary 2010 to February 2017 Collected, Managed, and Monitored the status of providers accounts and documentation Collaborated with medical providers to determine correct billing Assessed work policies documentation and record keeping for compliance with state and federalregulations Data collections and management Ensured providers give proper medical care to patients by auditing each claim for coding and billingerrors Processed account payments explaining pass due accounts to customers as well as providersBilling Specialist IIBaptist Health Systems - Birmingham, ALMay 2005 to December 2009 Locate and notify customers of delinquent accounts by mail or telephone. Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. Monitor overdue accounts, receive payments and post amounts paid to customer accounts. Monitor accounts on a daily basis. Identify outstanding account receivables. Investigate historical data for debts and bills. Take actions in order to encourage timely payments. Process payments and refunds. Resolve billing issues. Resolve customer credit issuesEducationAssociates Degree in Health Information TechnologyFortis Institute - Birmingham, ALMarch 2018 to PresentAssociate in Dental AssistantTri State Institute - Birmingham, ALMarch 2011 to November 2013Diploma in General StudiesContinental Academy - Miramar, FLAugust 1999 to May 2002Skills Microsoft Office (10+ years) Microsoft Word (10+ years) Microsoft Excel (10+ years) Microsoft Powerpoint (9 years) Emdeon Software (5 years) Medicaid :Alabama,Florida,Georgia,Mississippi, (8 years) Medical Terminology (10+ years) Medicare (10+ years) Excribe (6 years) EHR (10+ years) CIS (10+ years) Nex Gen (8 years) Nevicare (8 years) Customer Service (10+ years) Data Entry (10+ years) Centricity (6 years) IFEE (9 years) Medisoft (5 years) Medical Records (6 years) Medical Billing (8 years) United Healthcare (5 years) BCBS: Alabama,Florida,Georgia,Texas,New York,Tennessee,Mississippi (5 years) gateway (6 years) Advanced MD (4 years) Greenway (4 years) Accounts Receivable (5 years) Medicaid (10+ years) Invoice (10+ years) EKG (4 years) Operations (5 years) Accounts Payable (5 years) Medical Insurance EMR (10+ years) Billing Collections Filing Receptionist claims Accounting CPT Epic Excel Outlook Quickbooks Training coding DealerTrack (5 years) ICD-9 CPT Coding Time Management Front Desk Microsoft Outlook Administrative Experience (10+ years) Katabat (8 years) Collections and Recovery (8 years) Anytime Collect (8 years) Mainframe (3 years) Oracle (3 years) iOS Development (5 years) Centresuite (7 years) ICD-10 Medical Collection Oracle (4 years) Centersuite (3 years) iOS (3 years) SIMS (3 years) Oneview (4 years) Client Services (5 years) Dental Office Experience (7 years) Communications (10+ years) Medical Office Experience (10+ years) Dentrix (8 years) CSR Call Center Customer Support Medical Coding Medical Receptionist Balance Sheet Reconciliation Android Account Reconciliation Account Reconciliation Android Balance Sheet Reconciliation General Ledger Accounting Medical Coding Medical Receptionist Hospital Experience Auditing Insurance Verification Office Management Phone Etiquette Bank Reconciliation Laboratory Experience Sales Payroll English Hand tools Mechanical knowledge Microsoft Project Budgeting Medical scheduling Management HVAC Patient monitoring IVR Availity (5 years) LabDaQ (7 years) Azelea (7 years) Windows Debits & credits HIPAA Documentation review Typing Computer hardware Property management Social media management Yardi Inside sales Production planning Dispatching Specimen collection / processing Workers' compensation Computer skills Dental receptionist Dental assisting Content management systems Dementia care Leadership Clinical laboratory experience Supervising experience Laboratory procedures Credit analysis Freight Computer literacy Microsoft SQL Server Human resourcesCertifications and LicensesPlumbing Apprentice LicenseAssessmentsElectronic Medical Records Knowledge FamiliarFebruary 2019Measures a candidates knowledge of EMR data and associated privacy regulations, as well as bestpractices for EMR use.Full results: FamiliarMedical Billing FamiliarSeptember 2019Understanding the procedures and forms used for medical billing.Full results: FamiliarFront Desk Agent (Hotel) ProficientSeptember 2019Selecting hotel rooms based on verbal requests and identifying errors in hotel data.Full results: ProficientMedical Receptionist Skills ProficientOctober 2019Managing physician schedules and maintaining accurate patient records.Full results: ProficientCall Center Customer Service FamiliarOctober 2019Applying customer service skills in a call center setting.Full results: FamiliarReceptionist FamiliarOctober 2019Using basic scheduling, attention to detail, and organizational skills in an office setting.Full results: FamiliarAdministrative Assistant FamiliarOctober 2019Evaluates the knowledge and skills essential to administrative assistant jobs.Full results: FamiliarAdministrative Assistant FamiliarOctober 2019Using basic scheduling, attention to detail, and organizational skills in an office setting.Full results: FamiliarMedical Billing FamiliarOctober 2019Understanding the procedures and forms used for medical billing.Full results: FamiliarFront Desk Agent (Hotel) Highly ProficientMarch 2020Selecting hotel rooms based on verbal requests and identifying errors in hotel dataFull results: Highly ProficientCustomer Focus & Orientation Highly ProficientFebruary 2020Responding to customer situations with sensitivityFull results: Highly ProficientWork Style: Reliability Highly ProficientJune 2020Tendency to be dependable and come to workFull results: Highly ProficientCall Center Customer Service FamiliarOctober 2019Applying customer service skills in a call center setting.Full results: FamiliarCustomer Focus & Orientation Highly ProficientFebruary 2020Responding to customer situations with sensitivityFull results: Highly ProficientSales: Influence & Negotiation FamiliarMarch 2020Persuading reluctant customers to buy products or services, and influencing and negotiating withcustomers to meet sales goals.Full results: FamiliarAttention to Detail FamiliarAugust 2020Identifying differences in materials, following instructions, and detecting details among distractinginformation.Full results: FamiliarCustomer Focus & Orientation Highly ProficientFebruary 2020Responding to customer situations with sensitivityFull results: Highly ProficientCall Center Customer Service Highly ProficientSeptember 2020Applying customer service skills in a call center setting.Full results: Highly ProficientAttention to Detail FamiliarOctober 2020Identifying differences in materials, following instructions, and detecting details among distractinginformationFull results: FamiliarCustomer Service ProficientJuly 2020Identifying and resolving common customer issuesFull results: ProficientDental Receptionist Skills ProficientNovember 2020Managing practitioner schedules and maintaining accurate patient recordsFull results: ProficientWork style: Conscientiousness Highly ProficientFebruary 2021Tendency to be well-organized, rule-abiding, and hard-workingFull results: Highly ProficientWork style: Reliability Highly ProficientJune 2020Tendency to be dependable and come to workFull results: Highly ProficientCall center customer service ProficientJanuary 2021Applying customer service skills in a call center settingFull results: ProficientVerbal communication ProficientJanuary 2021Speaking clearly, correctly, and conciselyFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continueddevelopment in any professional field.Additional InformationHighly professional dependable, reliable and able to resolve problems with limited supervision .Listens to callers needs to resolve and ensure a positive customer experience. |
