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| | Click here or scroll down to respond to this candidateDANIELLEGRANATOEMAIL AVAILABLEPHONE NUMBER AVAILABLENew York, NY Street Address
Over the past few years, I've gained valuable experience in the hospitality industry, starting as a dedicated drink runner. My role involved efficiently delivering beverages to patrons, contributing to a seamless dining experience. Through consistent dedication and adaptability, I've evolved within the industry, honing my skills and building a foundation for professional growth.PROFESSIONAL SUMMARYParklane hotel - Server36 Central Park S South, New York, NY 10019 10/2023 - Current Hard Rock Hotel - Server159 W 48th St, New York, NY 10036 09/2022 - 11/2023 NFP - Sales Associate75th Street Lexington 03/2022 - 06/2022Liberty Bistro - Server225 Liberty St, New York, NY 10281 03/2022 - 01/2023 WORK HISTORYDemonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions. Bussed and reset tables to keep dining room and work areas clean. Assisted in training new hires, providing guidance on restaurant standards and best practices.Utilized communication practices with kitchen staff to deliver customer meals in timely manner.Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.Helped customers locate products and checked store system for merchandise at other sites.Provided positive first impressions to welcome existing, new, and potential customers.Answered customer questions about sizing, accessories, and merchandise care.Assisted bartenders in preparing garnishes and glassware for specialty cocktails, streamlining the drink-making process.Maximized efficiency by carrying multiple drink orders at once, reducing wait times for customers.Balanced multiple tasks effectively, prioritizing responsibilities according to urgency while maintaining excellent service standardsSKILLS Sales expertise Beverage preparation Menu memorization Order accuracy Wine service Table setting knowledgeParsons the New School for Design66 5th Ave, New York, NY 10011
06/2017Fine ArtsEDUCATIONSugarfina - Key holder/seasonalWorld Trade Center, 10007, 70 Vesey St 10/2021 - 02/2022 Congnac - Drink runnerBroadway & W 58th St, New York, NY 10019 05/2019 - 03/2020 throughout each shift.Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.Supported store operations during peak hours, effectively managing long queues and high volumes of customers.Maximized efficiency by carrying multiple drink orders at once, reducing wait times for customers.Maintained cleanliness of the bar area, assisting with restocking and organizing supplies for efficient service.Improved guest experience by quickly clearing empty glasses from tables and bar areas during busy periods. |