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Candidate's Name
Broward County, FloridaPHONE NUMBER AVAILABLE EMAIL AVAILABLECAREER SUMMARYExperienced and dependable professional with a diverse background. An exemplary record of caring and thorough resident service. Adept at handling difficult or traumatic situations with complete courtesy and professionalism. Able to work well independently and as a resident health care team member. Able to handle a high volume of customers in a fast-paced environment, with minimum supervision, while maintaining emphasis on the highest quality of consumer service.SKILLS AND HIGHLIGHTSCustomer Service SkillsCommunication SkillsInterpersonal AbilitiesTime ManagementProblem Solving SkillsCash ManagementPatient MonitoringPatient Care & SafetyMulti-tasking SkillsProficient in MS OfficeTrilingual: English/French/CreoleEMPLOYMENT HISTORYRide Share Driver/Contractor Worker/Delivery DriverUBER/LYFT  DOORDASH-VEHO Miami,FL2022- OpenAmazon Tamarac,FL2021-2023Package HandlerSuccessfully prepared and sorted all packages for delivries.Carefully followed a schedule to ensure timely deliveries and pick-ups.Lifted extremely heavy packages using safety guidelines and machinery assistance at times.Reported delays damaged or suspicious packages to my supervisor.Used specific packaging methods to prevent damages during deliveries.Served as friendly, team worker,hardworking and punctual employee.Fedex Ground Philadelphia,PA2020-2021 Package HandlerSuccessfully prepared and sorted all packages for delivries.Carefully followed a schedule to ensure timely deliveries and pick-ups.Lifted extremely heavy packages using safety guidelines and machinery assistance at times.Reported delays damaged or suspicious packages to my supervisor.Used specific packaging methods to prevent damages during deliveries.Served as friendly, team worker,hardworking and punctual employee.Human Care Home Health Care Brooklyn,NYHome Health Aide 2014-2019Documented and recorded patients input and output.Maintained daily log of all client activities and turned that log into a supervisor at the end of the week.Checked patients pulse, temperature, and respiration.Managed bedside care plans and assist clients in personal hygiene, toileting and ambulation.Cleaned rooms, changed bed linens, and attended to patients' comfort and cleanliness.Dr. Jays Ladies Brooklyn, NYSales Associate/Cashier 2012-2013Worked as a team member performing cashier duties, product assistance and cleaning.Recommended, selected and helped locate merchandise based on customer needs and desires.Communicated all merchandise needs or issues to appropriate supervisors.Replenished merchandise shelves with items from the stockroom; stocked and rotated inventory regularly.Demonstrated that customers come first by serving them with a sense of urgency.Grand Caf Bar Restaurant Club Miami, FLWaitress 2011-2012Greeted and acknowledged guests and seat patrons by escorting them to assigned table, or communicated delays and offered additional services such as beverages to keep them occupied while waiting.Presented menus, created personal dining experience, answered questions, and offered information on menu items, beverages, and specials.Explained various dishes on the menu to patrons and make recommendationsTook orders and relayed the same to kitchen staffEnsured simultaneous preparation of all orders for a single table and serve in professional mannerMcDonalds Miami, FLCrew Member 2011-2012Greeted customers, took and assembled orders and received paymentsProvided customers with the menu and suggest food items as per their preferencesInformed customers of any special or new deals that the company has introducedTook orders by punching them into the POS database and repeat orders to ensure accuracyRelayed orders to the kitchen so that they can be prepared immediatelyEDUCATION AND TRAININGNursing Assistant Certificate Access Career Center Brooklyn, NYPhlebotomy/EKG Certificate Access Career Center Brooklyn, NYAcademic Education Dolphin Park High School Miami, FL