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William A. Harris JrStreet Address  Beaver Dam RoadUnion Bridge, MD Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEPersonal Summary:Marketing and customer service representative with over 25 years ofprofessional experience. Inbound and outbound call centerexperience. Dedicated and proven track record for sales and newclients in the Events and Planning Industry. Meal deliverer withcounty government providing nutritional and relational support.Work History:November 2021  June 2022Frederick County Government Department of Aging- Received,packed and delivered food for the Meals on Wheels program toqualified residents of Frederick County. Maintained mileage andmaintenance logs for vehicles.September 2002  April 2020Experient A Maritz Travel Company. Sr. MarketingRepresentative: Contacted, educated, and sold Lead Retrievalproducts for Exhibitor use at Tradeshows and Conventions by phoneand email. Trouble shot issues and referred to appropriate personnelif I could not properly assist. Maintained and exceeded expectedcall volume standards. Met monthly budget and departmentfinancial goals. Prepared monthly sales reports to determine bonusqualifications.April 1995  October 1998GS Communications/Adelphia. Customer Service Representative:Answered inbound calls for installation of new cable service,payments, and troubleshooting. Processed payments at service deskand set up new accounts for new customers.August 1990  September 1993US DOD Transportation Department. Ft. Detrick MD.Inbound/Outbound Movement Specialist: Scheduled pick-up anddelivery for DOD personnels household goods. Assisted withtravel arrangement in securing transport for TDY and PCSmovements.September 1982  August 1990US Air Force.Air Passenger/Cargo Specialist: Processed, scheduled, manifested,positioned and loaded passengers and cargo for transportation onDOD owned and operated aircraft.Education:1974 Graduate of Governor Thomas Johnson High School,Frederick, MD  Diploma1994 Graduate of Frederick Community College, Frederick, MD
AA General Studies1982 Non-Commissioned Officer School  Certificate ofCompletionSkillsTyping 50 wpm, Microsoft proficientGreat Communicaffomeetient oyal a fone Mtegrity,