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| | Click here or scroll down to respond to this candidateCandidate's Name
Street Address Wild Holly DriveMoncks Corner, SC Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESkillsMicrosoft officeData EntryCustomer ServiceConflict ResolutionProject ManagementExperienceGlobal Contact Services / Customer Care AssociateAugust 2022- July 2024, New York (remote)Followed all of the approved processes covered in associate education forProcessed requests including the use of approved systems to process customer care and reservations transactions.Received calls from authorized Paratransit customers to process reservations requests for customer trip.Double Tree / Front Desk Receptionist LeadJanuary 2020- July 2022, New York, New YorkChecked Guest in and out of rooms and processed payments.Maintained Occupancy records, Confirmed or changed room reservations, and provided information about the hotels policies and services.Responsible for end of the day night audit report.Assisted with resolving guest issues and complaints.Molina Healthcare / member services RepresentativeAugust 2016 - November 2019, New York (Remote)Assisted members with pharmacy issues.Educated the plan coverage and benefits to plan members.Faxed important documents to providers and patient.Assisted members with getting appointments as needed.EducationAldai Stevenson High School / DiplomaGraduated 2009References Available upon request |