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Click here or scroll down to respond to this candidateCandidate's Name
Street Address New StreetNaugatuck, CT Street Address
P:PHONE NUMBER AVAILABLEE-mail: EMAIL AVAILABLEProfessional SummaryReliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Conscientious, hardworking and excels at multitasking in fast-paced environments.Professional HistoryCampbells Norwalk, CT, 3/20 11/23Contract Administration Analyst Liaison between vendor and procurement forecasting utilization of commodities and cost. Collaborate with procurement management to drive continuous improvement to systems and processes, including the development/refinement of automations, reporting and dashboarding to track key metrics. Source and procure goods, services, or works from external suppliers. Create and process new vendors, purchase orders, invoices, and other procurement documents. Maintain accurate records of procurement transactions of sourcing process for auditing purposes. Managed relationships with vendors, ensuring optimal value and service. Analyzed key performance indicators to identify effective strategies. Monitored operations and data analytics to measure health metrics. Engaged with upstream and downstream teams to understand end to end impacts and results of current and potential changes to processes. Implemented and enforced rigorous standards for vendor performance and compliance. Coordinate and facilitate trainings to On-Board Buyers Promptly and efficiently identified vendor needs via phone call and/or correspondence.Pepperidge Farm, Norwalk, CT, 9/05 3/20Central Promotions Coordinator Analyze promotional deal data in SAP to inform financial forecasts and strategy. Process and scrutinize credit memos, SDA rebates, and check requests for National, Southwest, and Northeast regions, flagging discrepancies. Liaise with Account Representatives to gain deeper understanding of account performance and financial trends. Maintain precise records of deal changes, assessing potential financial impacts. Develop comprehensive weekly scorecards with key financial metrics to measure progress and identify areas for optimization. Proactively manage account plans, adjusting assignments and plan names to maximize financial outcomes. Troubleshoot promotions Analytical/Problem SolvingTech Depot, Trumbull, CT 11/99 6/05Call Center Manager Provided proactive sales support to business, government, and education sales teams. Managed and resolved customer claims in a timely and proficient manner. Processed orders, credits, refunds, and handled problem order resolution. Generated customer correspondence for business, education, and government clients Issued returns merchandise authorizations (RMA's) in accordance with company policy. Maintained confidentiality of highly sensitive customer information Trained newly hired staff members. Served as primary point of contact for resolving customer complaints. Handled a high volume of customer calls (80-120 per day)EDUCATION:Briggs High School Diploma Norwalk, CT 1995Gibbs College Executive Assistant Certificate Norwalk, CT 1997-1999Southern New Hampshire University Bachelors Degree 2020-2024SKILLS:Microsoft Word AccessStrategic Planning EnvisionSAPQuickbooksSystem AnalysisRoot Cause AnalysisExcelData ProcessingPower PointKPI analysisAudit Support Finance |
