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Candidate's Name
S U MMARYWell-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight. Well-organized Clerk possessing proven file management, data entry and calendar maintenance talents. Focused on boosting team productivity with accurate administrative support. Diligent about responding to internal and external requests for information.E X P E R I E N C EClerk/Bookeeping/SecretaryUtica Rent All, Inc. Utica, MI April 2024 - September 2024 School Bus DriverDurham School Services Beach Park Northville, MI June 2010 - March 2015 Organized and maintained filing systems for confidential documents. Assisted customers with inquiries and complaints in a professional manner. Processed payments, refunds, and exchanges accurately and efficiently. Operated cash register to process cash, check, and credit card transactions. Generated daily reports of sales activity for management review. Prepared deposits according to established procedures. Processed customer orders promptly and accurately. Answered phones in a courteous manner while providing excellent customer service.Maintained inventory levels of office supplies and equipment as needed. Performed data entry tasks to update customer accounts records. Resolved discrepancies between invoices and purchase orders quickly. Created memos, letters, emails, reports, presentations as requested by management.Provided administrative support such as scheduling appointments or meetings. Scanned documents into digital formats ensuring accuracy of content. Utilized computer software programs to create reports, labels, forms. Greeted visitors in a friendly and professional manner while directing them appropriately.Delivered high-quality customer service through deep commitment to knowledge and performance.Supported office clerical functions using word processing and other software, email and office machines.Performed data entry and recordkeeping tasks to track company correspondence and updates.Answered multi-line telephone system and routed calls to appropriate personnel. Followed confidentiality rules to preserve data quality and reduce potential information compromise.Reported accidents, hazards or transportation delays using mobile two-way radios. Drove gasoline, diesel or electrically powered multi-passenger vehicles to transport students.Prepared reports that stated total number of students, hours worked or mileage. S K I L L SCash ManagementFile MaintenanceDatabase entryCorrespondence WritingAdministrative SupportBookkeepingInformation SecurityRelationship BuildingProduct and service salesStocking and replenishingMail handlingScanning and copyingCash HandlingHandling paymentsBilling and invoicingC O N T A C TPHONE NUMBER AVAILABLEEMAIL AVAILABLEFraser, MI 48026E D U C A T I O N A N DT R A I N I N GHigh School DiplomaWalled Lake Central High School,Commerce Township, MIMay 1995Volunteer WorkC E R T I F I C A T I O N SI possess a valid Michigan ChatfferLicense.Read maps and followed written or verbal driving directions. Acquired and maintained certification in basic first aid and CPR. Monitored traffic during bus stops to provide safe boarding by students. Operated bus safety lighting to increase safety during bus stop boarding and departing.Reported inappropriate and disruptive student behaviors to school administration. Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.Maintained order among passengers and explained safety rules and hazards. Drove multi-passenger vehicles to transport students between neighborhoods, schools and school activities.Reported bus malfunctions or repairs needed.Complied with local traffic regulations and safety requirements for bus operation. Cleaned and sanitized bus interiors to lessen germ spread. Inspected vehicle tires, brakes, windshield wipers, lights and fluids to verify safe operation.