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| | Click here or scroll down to respond to this candidateJustinJohnsonDedicated and results-driven professional with extensive experience incustomer service, sales, and management. Seeking a challenging role where my proven leadership, communication, and problem-solving skills can contribute to the success of a dynamic team and organization.ExperienceFeb 2022 - Oct 2023Account Executive Design Mechanical, Inc.Proactively identified and acquired new clientele through targeted prospecting, conducted thorough surveys to assess potential in diverse locations, and formulated tailored sales strategies. Developed individualized sales plans to optimize customer acquisition and retention. Cultivated and nurtured strong relationships with existing customers to ensure sustained satisfaction and loyalty. Mar 2015 - Jan 2022Customer Service Representative III Kaiser Permanente Provided comprehensive assistance by addressing inquiries regarding insurance coverage, facilitating seamless claim processing, and ensuring efficient handling of billing procedures. Sep 2013 Mar 2015Help Desk Specialist Frontier AirlinesOffered valuable assistance to frontline customer service representatives in navigating system challenges and managing complex customer situations, ensuring smooth resolution and maintaining high service standardsEducationUniversity of Colorado, Boulder, CO BA in Kinesiology636 S Howes StFort Collins, CO 80521PHONE NUMBER AVAILABLEEMAIL AVAILABLESkills- Customer serviceexcellence- Sales and negotiation- Team leadership andmanagement- Problem-solving andconflict resolution- Time management andorganizational skillsReferencesAvailable upon request. |