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Click here or scroll down to respond to this candidateCandidate's Name
504 Cheyenne ave, Athens, Georgia, 30601, US PHONE NUMBER AVAILABLE EMAIL AVAILABLE Exceptional at providing compassionate and efficient care, as well as assisting doctors with a variety of tasks. Front Offide Assistant with excellent communication skills, as evidenced by 15 years of healthcare experience. DrivenHardworking and committed to achieving the best possible results. Patient Registrar with 15 years of experience in a healthcare office and administrative expertise. ProductiveDetail-orientedExceptional attention to detail, collaboration, and typing skills. ResourcefulConfidentResponsibleSkilledExperienceComputer proficiencyManaging office suppliesTeam buildingFaxing documentsData entryDetail-orientedMedical billingFiling assistancePhone call answeringPatient care advocacyBilling and codingMulti-line Telephone SystemsCustomer service orientationHigh School - 2004Elbert County High School - Elberton, GAMedical Secretary - November, 2020 to PresentMedLink Royston - Royston, GAWas in charge of patient scheduling, check-in, check-out, and billing payments. Provided skilled clerical assistance to administrative and healthcare staff, such as ordering supplies and organizing office inventories. Incoming and outgoing calls and correspondence were addressed, documented, and responded to. Checked insurance benefits and eligibility and recorded it in the Athena system. Professional SummarySkillsEducationWork HistoryMedical Front Office Receptionist - May, 2018 to November, 2020 Ancora Pain Recovery - Athens, GAWent over the charts and highlighted any information that was missing or incorrect. Ensured that medical records and health information were accurate, complete, and secure. Customer service, patient scheduling, and billing were among the duties I coordinated in the front office. Performed front-office duties using data entry skills in the context of a medical database. Successfully scheduled patient appointments and placed reminder calls to ensure an exceptional customer experience. Used email and the phone to communicate effectively with staff, patients, and insurance companies. Increased the efficiency of the office by handling multiple calls per day. Scheduled patients for routine and complex procedures using computer programs and registration systems. Finished clerical duties and clinic administration tasks. Administrative Assistant - May, 2016 to April, 2019 DaVita Classic City Dialysis - Athens, GAInbound phone calls, mail, and faxes were managed and directed appropriately by me. Answered phone calls from clients, vendors, and a variety of other callers looking for information. Processed paper work and electronic order forms to warehouse. Assist in the preparation of reports that are scheduled on a regular basis. Was in charge of supplies, vendors, organization, and upkeep in the office. Answered multiple calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.Greeted customers and visitors in person as well as over the phone. Performed a variety of office support functions as needed. Front Office Receptionist - August, 2013 to April, 2016 Athens Orthopedic Clinic Urgent Care - Athens, GAProvided prompt and courteous service to all visitors, completing check-ins, verifying paperwork, and coordinating smooth hand-offs to nursing staff.Provided expert clerical support by handling a wide range of routine and special requests efficiently. Routed incoming calls to the most qualified personnel and departments within the company. Sorted mail and other important data, ensuring that all messages were delivered quickly to their intended recipients during Office Manger absence.Administrative Assistant - April, 2008 to November, 2012 University Nursing & Rehabilitation Center - Athens, GA Used agile work methods to ensure that projects were completed quickly and successfully. Created and updated physical records and digital files to keep current, accurate, and compliant documentation. Maintained personnel records and issued notifications of internal opportunities to assist human resources. Kept accurate employee records and informed employees about internal opportunities. Inbound phone calls, mail, and faxes were managed and directed appropriately by me. Answered phone calls from clients, vendors, and a variety of other callers looking for information. Processed paper work and electronic order forms to warehouse. Worked closely with Business Office Manager and Payroll Coordinator handling tasks such as conducting research, fielding phone calls |
