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Title Customer Service Quality Assurance
Target Location US-OH-Dayton
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Candidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLEVersatile carpentry and sales professional with 2 years of experience in construction and retail. Proficient in carpentry, with skills in power tool operation, blueprint interpretation, and quality assurance. Strong customer service skills, with experience in building relationships and resolving customer complaints. Currently pursuing a degree in Mechanical Engineering. Work ExperienceAmazon Delivery AssociateAmazon Warehouse-Union, OHJune 2024 to PresentCarpenter Apprenticewhited and sons-Huber Heights, OHJune 2023 to Present Constructed and installed custom cabinets, shelves, and furniture pieces according to client specifications Operated power tools such as saws, drills, and sanders to cut and shape wood materials Assembled and installed doors, windows, frames, and trim work with precision and attention to detail Measured and marked materials accurately for cutting purposes using tape measures, rulers, or templates Interpreted blueprints or design plans to determine project requirements and dimensions Closely inspected finished products for quality assurance before delivery or installation Collaborated with clients to discuss project details, provide recommendations on design options, and ensure customer satisfaction Maintained a clean work area by organizing tools, equipment, and supplies after each job completion Assisted in the selection of appropriate lumber or other materials based on project needs Apperal AssociateWalmart-Huber Heights, OHSeptember 2021 to November 20221. Provided exceptional customer service by assisting customers in finding the perfect clothing items and accessories Built strong relationships with customers, resulting in a high rate of repeat business and positive word- of-mouth referrals Maintained an organized and visually appealing store layout to enhance the shopping experience for customers Assisted in inventory management by conducting regular stock checks, restocking merchandise, and processing returns/exchanges Collaborated with team members to create attractive displays and window arrangements to attract customer attention Effectively handled cash transactions, including operating cash registers, processing payments accurately, and providing change as needed Resolved customer complaints or concerns promptly and professionally to ensure customer satisfaction at all times Participated in training programs to expand product knowledge and improve sales techniques Educationcollege in Mechanical EngineeringSinclair Community College - Dayton, OHJanuary 2024 to PresentHigh school diplomaWayne High School - Huber Heights, OHAugust 2019 to May 2023Skills Carpentry Teamwork Problem solving Construction Sales Customer service Communication skills B2B sales Outside salesCertifications and LicensesDriver's LicenseOctober 2023 to November 2025

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