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Title Data Entry Office Assistant
Target Location US-VA-Norfolk
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Highlights of QualificationsExperienced Office Assistant/Data Entry Operator/ReceptionistExcellent typing/data entry skillsAdept at using Microsoft Word, Excel, PowerPointEducationStratford University, Virginia Beach, VA 3/14  PresentHealthcare AdministrationRichwood High School, Richwood WVBusiness/SecretarialVolunteer  Princess Anne Hospital ER10/2007  5/2008Cleaned beds and rooms (5  20 times a day) as patients were discharged for next patient.Ran blood work; urine specimens, etc to Lab.Brought patients back to the ER after being triaged (4  30 a day).Took patients to their cars after being discharged (5  20).2008 - 2011Mentored 1st and 3rd grade students at Seatack and W.T. Cooke Elementary SchoolProfessional Experience1/2016  Present Insurance Administrative Assistant - (Towne Benefits)  Norfolk, VAMaintains a courteous and professional relationship with clients, brokers, carriers and team members.Maintain proficient and up to date knowledge of Microsoft software, other industry specific software and office machinery such as fax, copier, scanner and printerGreet office visitors, make sure they sign in & receive a visitors badge.Receive, sort and disseminate mail to appropriate parties.Data enter & attach documents to Individual and Medicare accounts in CRM and Edge.Generate weekly Medicare report & send to agents to verify application activity.Provide back-up to Brokerage Team members as needed.Perform other job duties and functions assigned by Management Team.File, scan, copy as neededObeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA).6/2015  11/2015 Payment Processor  Crescent Bank, Chesapeake, VAMaintain confidentialityProcess payments and related transaction on accounts according to company guidelines and proceduresBalanced daily reconciliations and bank deposits.Process payoff accountsAbility to calculate figures and amounts such as discounts, interest and percentagesPerforms end-of-day balancing procedures to reconcile bank deposits3/2014  6/2015 Accounting Clerk - Colonial Property Group, Virginia Beach, VARun payroll reports in Excel for approximately 27 contractors.Prepared bank deposits of $400.00 - $1,500.00 once a week.Answered multiple phone lines fielding 10-30 calls a day.12/2013  3/2014 Marketing Assistant/Administrator, AIJON Temporary Agency, Chesapeake, VAUpdated competitor database inputting from field sales data; compiling, consolidating, formatting, and summarizing information, graphs, presentations and distributing reports to 25  30 people.Helped collate 50  100 copies of promotional literature.Prepared more than 100 PowerPoint Presentations.7/2012  11/2013 Office Assistant/Receptionist - Virginia Beach SportsPlex & VA Rush Soccer,Virginia Beach, VAHandled 10 to 60 incoming calls a day. Managed the company's lobby area by keeping it neat and clean. Greeted visitors, provided directions to vendors, clients, job candidates and customers. Completed paperwork and collected payments for registration for soccer (cash/checks, credit cards) and logged into Excel spreadsheet.Administrative projects and overflow work from seven co-workers. Assisted other staff members with word processing, data entry and Internet research tasks. Handled between 10  50 calls a day.6/2011  7/2012 Office Assistant/Receptionist - Reliance Staffing Employment, Chesapeake, VAAnswered telephones, routed calls, took messages, and provided general information; greeted and directed visitors.Opened and routed incoming mail and distributed correspondence and other material for/to 30 - 100 people.Perform typing assignments, drafted basic correspondence, entered data, and printed letters, labels, reports, and/or other materials.Copied materials as requested and sent facsimiles.Established, maintained, processed, and/or updated files, records, and other documents for 50  100 people.4/2003  2/2011 Office Assistant/Transcriptionist/Data Entry Operator - City of Virginia Beach,Virginia Beach, VATranscribed documents; transcribed technical, complex and confidential police reports from dictated tapes; typed materials, reports and documents for approximately 20 - 30 detectives in the Police Department, Detective Bureau in the Auto Theft, Special Victims Unit, Robbery Squad, Homicide Unit, and Economic Crimes Unit.Reviewed transcribed materials for completeness and accuracy; ensured correct format, grammar for all submitted work.5/2002  4/2003 Office Assistant/Receptionist/Data Entry Operator - Headway Corporate Staffing,Virginia Beach, VAAnswered telephones, routed calls, and provided general information; greeted and directed visitors.Opened and routed incoming mail for 30 - 100 people; distributed correspondence and other material to 30  100 people.Perform typing assignments, drafted basic correspondence, entered data, and printed letters, labels, reports, and/or other materials; copied materials as requested; send facsimiles.4/1989  11/2001 Data Entry Operator-Coordinator/Word Processor/Documentation Specialist/Secretary - BMS [Bristol Myers Squibb/DuPont Pharmaceuticals],Wilmington, DESubstituted for full-time between 4  20 secretaries; worked with highly confidential information/ correspondence.Drafted documents and memos.Scanned thousands of documents; prepared hundreds of presentations in PowerPoint for Directors.

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