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Click here or scroll down to respond to this candidateCandidate's Name Jr
Detroit, MI
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE
LINKEDIN LINK AVAILABLE
EDUCATION
Albion College, Albion, MI May 2024
Bachelor of Arts in Communication Studies
Overall GPA; 3.0/4.00
EXPERIENCE
Manager/ Sales Associate
Boundless Promotion-AT&T dealer
- Lead a team of sales representatives to achieve and exceed monthly, quarterly, and annual sales targets for
AT&T internet cable and phone services.
- Develop strategic plans to drive business growth in the assigned territory by identifying new opportunities,
expanding customer base, and increasing market share.
- Train, mentor, coach, and motivate sales staff to enhance their product knowledge, selling skills,
and customer service abilities.
- Monitor performance metrics such as conversion rates,
average revenue per user (ARPU), churn rate,
and customer satisfaction scores; take corrective actions
as needed to ensure goals are met or exceeded.
- Collaborate with marketing teams on promotional campaigns
to generate leads & increase brand awareness within the community.
Supervisor, Albion College-Dow Recreation and Wellness Center, Albion, MI 2022-2024
Manager, Albion College-Dow Recreation and Wellness Center, Albion, MI 2020-2022
Oversee a 5,000 sq. ft. fitness facility holding daily practices for 12 sports teams and classes
Promoted to Supervisor after 2 years due to outstanding performance and reliability
Report attendance for 32 employees per shift and all individuals within the facility
Delegate and perform tasks ensuring a clean and safe environment for students and staff
Successfully handle stressful situations in a calm manner and employ emergency procedures as needed
Responsible for ensuring users comply with gym rules, providing guest orientation, and disinfecting high-touch
areas
Show initiative by providing supervisors a list when supplies are running low
Instruct guests on the proper and safe use of the equipment and give basic fitness information
Assistant, Detroit Flower Company, Detroit, MI 2022-2023
Displayed strong work ethic by taking responsibility for restocking items throughout the flower shop and
greenhouse
Consistently used verbal communication and listening skills to help customers locate plants and flowers
Responsible for flower shop and greenhouse upkeep and maintenance
Clerk, 7-Eleven 2021-2022
Completed transactions for merchandise using POS processing cash/credit/debit payments quickly and effectively
Used troubleshooting skills to resolve credit-card issues and deescalate conflict situations
Maintained cleanliness and quality of the store, restocking shelves and coolers to have items readily available for
customers and increase sales
Demonstrated teamwork skills by assisting coworkers when needing time off, promoted consistent workflows, and
kept store running smoothly during busy periods
Attendant, Jax Car Wash 2020-2021
Developed attention-to-detail skills by cleaning cars both externally and internally by hand, vacuumed interiors,
and inspected vehicle to verify pristine appearance for customers
Properly used special-purpose cleaners to foster protective and restorative lasting cleanliness to enhance
appearance of vehicles
Successfully gained skills to use sander to buff and removed minor flaws in vehicles refinish, inspected parts and
equipment for damage
CAMPUS ACTIVITIES
Black Student Alliance (BSA) 2023-Present
Plan and sponsor campus events with 7 members such as networking events with alumni
Center, Men s Basketball Team 2020-2022
Further developed time management skills by balancing personal responsibilities as a student and an athlete
Demonstrated flexibility and teamwork by volunteering within the Albion community to complete service projects
such as Albion Community Youth Camps
SKILLS
Social Media: Instagram (Advanced), TikTok (Advanced), Depop (Advanced)
Art: Drawing and Watercolor Painting
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