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Title Client Services Customer Service
Target Location US-WA-Seattle
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
116 13th Ave East, C-4 Seattle, WA 98102, United States, Home Phone: PHONE NUMBER AVAILABLE, Cell Phone: PHONE NUMBER AVAILABLE, EMAIL AVAILABLE, Candidate's Name , EMAIL AVAILABLE ObjectiveSeeking a challenging position, in which I can utilize my years of diverse experience, knowledge, life experience, and education.ExperienceClient Services Manager, Vendor relationship manager, Reception Manager/Legal Asst, Lasher Holzapfel Sperry & Ebberson PLLC, Seattle WA 2007 - 2016Client Services Manager Reception Manger/Legal Asst/ Daily operation of a larger general legal practice. Maintaining multi phone system, new client intake, assisting new client to the proper Attorney for their specific legal needs, documenting staff attendance, vacation schedules, sick time and payroll. Maintaining conference rooms, in precise time management, coordinate depositions/mediations/client meetings/non-client office meetings/office activities/ or staff continuing education/ maintaining client/ vendor flow for the office, was legal documents/ subpoenas coordinator, acted as firm concierge, firm travel, events. Vendor relations manager in new product execution developing, setting a vision to drive revenue growth, create strong partnerships with our vendors partners delivering superior client/vendor experience with vendors at all levels of their organization, vendor negotiation pricing inventory management and product development strategic marketing. Collaborate with office staff, workflow delegating deadline and providing and assisting paralegal as well as atty with editing, docketing, proofreading, exhibits or assisted as needed. Was involved in in firm functions and well as civic involvement charity walks, food drives, and a member of CASA (court appointed special advocate, served on firm committees. Assistant Cruise Director, Holland America Line, Seattle WA 2005 - 2007 As Assistant Cruise Director was involved in daily at sea cruise ship operations, guest relations, scheduling guest activities, ship to shore operations, from hosting events, guest enrichment, guest hosting sports and physical fitness, hosting and organizing on deck for the cure for at sea fundraising for the Susan G. Komen Foundation. liaison and representative of the Rotary Club at sea members fundraising events. Involved in nightly Broadway productions, MC events, stand in DJ in ship night clubs, lighting, Ship tours, escorting guests in shore excursions and environmental enrichment programs and environmental officer for clearance to enter ports, and Tender Pilot, and guest safety and captain for lifeboat safety and ship evacuation and emergency officer, scheduling event staff for guest activities.Evening Concierge, Pan Pacific Hotel Group, Seattle WA 2006 - 2006 Evening Concierge, hotel operations guest relations, guest check in-check out, sales, nightly audit, hotel security, bellman and valet.Commercial/Residential Loan office/Compliance Officer, Seattle Metropolitan Credit Union, Seattle WA2005Loan officer, to promote real estate business and originate the loan process and real estate development through fostering client relationships, Investments, cash management, wealth management, compliance officer internal audit, marketing and daily bank operations. escrow, and documentation, loan processing.Assistant Branch Manager, Bank of America, New York, New York 2002 Assistant Branch Manager of bank operations for branch banking, new accounts, client and private LockedLockedbanking relations, investments, wealth management. In-flight, Gate agent, Check in Agent, United Airlines UAL Corpoation, Denver, Colorado New York, New York1997 - 2001Inflight operations of a FAA, scheduled aircraft. Provided passengers comfort and safety, as well attended to the needs of the pilots, assisted with ground, gate, and airport operations and DIA(Denver International Airport) and JFK (John F. Kennedy International Airport) New York New York) Heathrow International Airport, London England.Network Engineering & Network Design, Network Engineer I, Qwest Communications International, Denver, CO1994 - 1997Network Engineering, Assitied with the design and development of the fiber optic global networks for Qwest Communications and Nortel Networks global systems. Budgeting design from 500 million to one billon dollars. Assisted CFO CDO of network design with administrative duties, corporate travel, acquiring and training, of new procedures and new network design in fiber optic applications. SkillsOffice Management. Management/Administration. Project Coordinator/ Vendor negoitation product development salesMaximizing Productivity and Profits. Event Planning & Management. Cross-Cultural Communications.Project/Budget Management. Expediting Solutions. Staff Training and Development.Multicultural Understanding. Project Management. Interpersonal and Communication Skills. EducationCollege Prep/ Advanced Placment 1985Fort Dodge Senior High, Fort Dodge IA, GPA: 3.8, Major GPA: 3.8 - Involved with student counsel, year book, Band, acapella choir, performing arts, model UN, civic club, student exchange ambassador, track and field, tennis, and ski club. Foreign Affairs, Minor: DiplomacyAmerican Institute for Foreign Study, Paris France, GPA: 3.5 International Business/Finance, Minor: Foreign Affairs University of Colorado, Colorado Springs, CO, GPA: 3.0, Major GPA: 3.2 Bachelor of Arts, International Business/Finance, Minor: Foreign Affairs Metropolitan State University, Denver CO, GPA: 3.0 Bachelor of Arts, International Business/Finance, Minor: Global Studies Washington Governors University, Seattle WA, GPA: 3.0 - Anticipated degree in 2019 Employment HistoryInvestment Relations/Private Banking Administrator, Goldman Saks, New York, New York1990 - 1994Investor relations, broker administrator assistant trust and investment risk. Client Services/ Investor Relations/ Personal Shopper, other notable work history, Denver, New York, Miami1984 - 1990From 1984-1990, worked in various positions for companies: Charles Schwab, Janus Mutual Funds, private banking roles/ Investor relations/ Client Services for Nordstrom, Saks Fifth Avenue, Lord and Taylor, Neiman Marcus, Ralph Lauren Polo, Bally of Switzerland, and Williams Sonoma.

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