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Click here or scroll down to respond to this candidateOBJECTIVETosecure a Medical Assistant position in a thriving healthcare practice where my education, experience, and character can be a complementary asset.PROFILE Motivated, personable business professional that is flexible and versatile, and able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.Skills SummaryCandidate's Name
OSHA PPEEKGGeneral Office SkillsSpring chartsMedical TerminologyComputer SavvyCustomer ServiceSchedulingInjections & PhlebotomySpecimen CollectionEHRHIPAACPR & First Aid CertifiedPatientEducationEducation 2010 2013 FORTIS COLLEGE RICHMOND RICHMOND, VADiploma, Medical Assistant GPA: 3.89/4.02006 2006 BLUE RIDGE JOB CORPS MARION,VA DiplomaProfessional Experience 2005 2006 A SPECIAL DELIGHT CUMBERLAND, VACASHIERTook customers ordersPrepared and served customers mealsCash, debit, and credit transactionsProcessing ordersInventory ControlOSHA complianceCustomer ServiceMarketing Sales Specialist2007-2007 Wendys Powhatan, VACASHIERCustomer serviceProcessing ordersSales specialist2013 - 2014 Kid Childcare Hopewell, VATeacherPrepared lunchesHelped with daily activitiesAssisted teachers2013-2014 Amazon Chester, VAPackerPrepared customer orders for shippingMade sure all orders were correctChecked for damaged or missing items2012-2013 Amazon Petersburg, VAReceiverReceived inventoryUnpacked inventoryInventory2015-2015 3 Step Collections Midlothian, VACollections Clerk RepHandles volume of incoming telephone calls, covering a limited range of customer services in a prompt and professional manner.obtaining all information for resolution of transaction.Work with Comcast In-House Collections on errors and discrepancies with customer billing. Operates PC to retrieve subscriber account information and update system with data Process payments credit card and speed pay information.Negotiate with customers on reasonable arrangements for payment.Answer phones during and after normal business hours Process any email correspondence in a timely manner.Answer questions regarding collection processes and billing problems.Resolves delinquent account balances.Utilize landline phones to communicate with Field Techs.Obtains assistance from Coordinator or Supervisor for complex inquiries.Perform other job duties as assigned.2016-2019Attendant Public Partnerships Glen Allen, VA2016-2017PCA Acti- kare Responsive in home care2018- 2019 All Pro Home care Midlothian, VACaregiverEncourages residents to eat a proper diet and take adequate fluids while respecting the residents right to free choice and records and reports changes in residents eating habits to the supervisor. Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages residents to do as much of their own care as possible. Serves meals to residents in the dining room or apartments and may assist in preparing meals following pre planned menus. Initiates and participates in leisure activities provided for residents as described in the activity calendar and encourages residents to socialize and participate in plannedactivities or programs to develop friendships with other residents. Maintains residents records daily in a timely manner and in accordance with company policy and procedures; documents medication distribution as applicable, leisure activities, incidents, and observations; reports any changes in residents physical condition and/or behavior, and visitors; observes and reports the health and emotional condition of each resident; and promptly reports all changes to the supervisor. Assists residents with medication as defined in medication procedure; assists or supervises residents who self-administer medication; follows physician orders and state laws to administer medications to residents who cannot self-administer their medications; and exhibits understanding of and follows medication policies and procedures. Maintains a clean, safe, and orderly environment for the residents; performs general housekeeping; and follows cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, and other areas. Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance. Knows the location of each resident, reminds them to sign out when they leave the building, and notifies the supervisor immediately if unable to locate a resident. Encourages teamwork through cooperative interactions with co-workers.2020-2021 Intercept Health Richmond, VAABA Tech Provide direct client care in 1:1 and group settings utilizing a combination of intensive teaching and natural environment training arrangements. Follow the prescribed behavioral skill acquisition and behavior reduction protocols. Follow and record data for prescribed toilet training protocols. Collect, record, and summarize data on observable client behavior. Assist with parent and caregiver training in line with clients individualized treatment and behavior reduction protocols. Effectively communicate with parents and caregivers regarding client progress as instructed by the Board Certified Behavior Analyst. Utilize safe & appropriate handling procedures when working with clients. Maintain client confidentiality. Assist Lead Behavioral Technician, Behavior Analysts, and ABA Interns with skillacquisition and behavior reduction assessments. Assist Lead Behavioral Technician, Behavior Analysts, and ABA Interns in preparing client materials as instructed. Maintain a clean, safe, and organized work and therapy environment. Assume Lead Behavioral Technician responsibilities in their absence. Collaborate with treatment team including client, parents and caregivers, outside professionals, Lead Behavioral Technician, ABA Interns, and co-workers. Maintain and acquire technical knowledge by attending required training. 2020-2021 Dominion Youth ServicesABA Tech Richmond VA Provide direct client care in 1:1 and group settings utilizing a combination of intensive teaching and natural environment training arrangements. Follow the prescribed behavioral skill acquisition and behavior reduction protocols. Follow and record data for prescribed toilet training protocols. Collect, record, and summarize data on observable client behavior. Assist with parent and caregiver training in line with clients individualized treatment and behavior reduction protocols. Effectively communicate with parents and caregivers regarding client progress as instructed by the Board Certified Behavior Analyst. Utilize safe & appropriate handling procedures when working with clients. Maintain client confidentiality. Assist Lead Behavioral Technician, Behavior Analysts, and ABA Interns with skill acquisition and behavior reduction assessments. Assist Lead Behavioral Technician, Behavior Analysts, and ABA Interns in preparing client materials as instructed. Maintain a clean, safe, and organized work and therapy environment. Assume Lead Behavioral Technicianresponsibilities in their absence. Collaborate with treatment team including client, parents and caregivers, outside professionals, Lead Behavioral Technician, ABA Interns, and co-workers. Maintain and acquire technical knowledge by attending required training sessions.2021 RandstadCSR Richmond VA-Provided support to clients- Handled customer inquiries- communicated progress- Checked data for accuracy- Review and attain open orders report.- Ensure orders are documented correctly- Coordinate efforts with other departments- Provided interdepartmental assistance as needed.- Retrieve, sort and process mail- Other duties as assignedPresent Executive placementsClaims examiner VAReview claims, identify the incident, determine coverage in accordance with the contract, conclude what, if any benefit applies and the amount to be reimbursed.Responsible for paying or rejecting the claim in accordance with the terms and conditions of the insuring agreement.Follow-up with customer either by letter, email or telephone call once the claim has been resolved.Answer incoming telephone or email inquiries from customers regarding the status of their claim.Enter determination and relevant notes into PeopleSoft in accordance with guidelines.Collaborate with other departments as needed to verify or obtain missing information.Research discrepancies and escalate questionable claims to Team Leader.Send out claim forms to new customers as needed.May perform other duties as assigned.Jasmine FosterPHONE NUMBER AVAILABLEEMAIL AVAILABLE |
