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CSChantelleSmithStreet Address  N 11th Street2nd floorEMAIL AVAILABLEPHONE NUMBER AVAILABLEKey SkillsProfessional ExperienceSeptember 2023 -PresentSubstitute TeacherEducational Support System, Bogota, NJProvided clear and concise direction to students and delivered engaging educational activities in the regular teacher's absence. May 2023 - June2023ParaprofessionalKelly Services, Troy, MISeptember 2020 -February 2023Direct Support ProfessionalNew Concepts For Living, Rochelle Park, NJJanuary 2018 -August 2020Patient Care CoordinatorOptum Rx (United Health group), Saint Louis, MOEducationPhlebotomist Certification in PhlebotomyCDE Career Institute, Paterson, NJ August 2023 - October 2023 B.S in Exercise ScienceMissouri Baptist University, Creve Couer, Missouri September 2016 - August 2020 Highly skilled and experiencedPhlebotomist with a proven track recordof efficiently and accurately drawingblood samples from patients of all ages.Possessing strong knowledge ofphlebotomy techniques, infection controlprotocols, and laboratory procedures.Exceptional ability to build rapport withpatients, ensuring a comfortable andstress-free experience. A reliable anddetail-oriented professional dedicated toproviding high-quality phlebotomyservices in a fast-paced healthcaresetting.VenipunctureCommunicationLeadershipProblem solvingTime managementAdaptabilityTeamworkTypingData AnalysisCustomer ServiceFlexibilityAssisted teachers in implementing individualized education plans (IEPs) for students with special needsAssisted individuals with developmental disabilities in daily living activities including personal hygiene, meal preparation, and medication management.Implemented behavior management strategies to promote independence and enhance social skills among individuals with unique needs.Coordinated and facilitated scheduling of patientappointments, ensuring efficient and timely delivery of healthcare servicesConducted follow-up calls and surveys to gather feedback on patient experiences, identifying opportunities for service improvementDuring my Phlebotomy program, I gained hands-on experience learning to draw blood samples from patients for medical testing and procedures. Through coursework, I developed a deep understanding of the anatomy and physiology of the circulatory system, which is crucial for successful venipuncture. I also studied proper infection control techniques, patient communication skills, and the importance of maintaining patient comfort and confidentiality during the blood drawing process. Graduated with a Bachelor's degree in Exercise Science, with a focus on exercise physiology and biomechanics. Completed anatomy, motor learning, and sports psychology coursework, gaining a deep understanding of how the human body functions during physical activity.Associates in Liberal ArtsCoffeyville Community College, Coffeyville, KS August 2014 - May 2016 Collaborated with peers and faculty members in group projects and seminars, fostering a supportive and intellectually stimulating environment. Participated in extracurricular activities such as student organizations and volunteer work to further develop my leadership and teamwork skills.