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EMAIL AVAILABLEPHONE NUMBER AVAILABLEDedicated general professional strength in customer service,time management, troubleshooting,excellent verbal and written communication. Exceeding goals accurately.Authorized to work in the US for any employerWork ExperienceHotel Front Desk ClerkFiddler's Inn - Nashville, TNApril 2021 to September 2023 Greeted, registered, assigned rooms. Made and confirmed guest reservations. Issued room keys and accommodated guest request. Collected inventory and Stocked all gift shop items daily.Assistant Manager/CashierDollar Tree - Nashville, TNMarch 2020 to March 2021 Processed orders, returns, exchanges. Balanced cash drawers at the beginning and end of each shift. Educated customers on promotions to enhance sales. Investigating and resolving any discrepancies daily.Front Desk ReceptionistC&M Construction - Antioch, TNJanuary 2016 to February 2020 Kept business finances current and accurate by inputting all transactions on all accounts. Coordinating master calendar including appointments, meetings, events,travel arrangements,allprojects and all equipment.Hotel Front Desk AgentResidence Inn by Marriott - Nashville, TNFebruary 2018 to January 2020 Maintained accurate accounts through consistent charges posting and billing practices. Met all travel requests for guests including Uber and shuttle services. Secured all guests valuables in property safe and monitored access.Medical Billing and Coder/Refund SpecialistUnited Surgical Partners International - Brentwood, TNFebruary 2014 to January 2016 Confirmed all coded data accurately reflecting services provided by doctor and assured claimreimbursement met all requirements. Troubleshooting problems and developed successful solutions. Accurately obtained correct coding insurance policies and state law requirements.EducationBachelor's degree in Health AdministrationNational College of Business & Technology - Nashville, TNMay 2008 to May 2010Certificate in Medical Billing & CodingNational College of Business & Technology - Antioch, TNMay 2006 to May 2008Skills Customer service Microsoft Office Organizational skills Communication skills Time management Office experienceCertifications and LicensesMedical Billing Certification