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Customer Service Resume Miami, FL
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Title Customer Service
Target Location US-FL-Miami
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Miami, FL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL EXPERIENCEHEAVEN SENT REGISTRY LLC. Uniondale, NY 2013- Present Administrative AssistantHelp manage payroll and the registration of the new employeesReview, prepare and issue weekly invoices for the clients using QuickbooksAssist with incoming earnings and outgoing payments using QuickbooksOrganize and maintain new, current employee and client files. ITG EXPORT & DESIGN Miami, NY 2021- 2022Inside SalesPlace orders for our customers with our suppliersReview, prepare and issue weekly invoices for the clients using QuickbooksFollow up on customer orders placed and update customer of the estimate date of delivery to the freight forwardersEnsure orders are delivered to the correct freight forwarder Provide invoices using Quickbooks and other documentation needed to freight forwarder for export.TIME-CAP LABS, Inc. Farmingdale, NY 2014- 2016Document Control CoordinatorCoordinate and expedite the flow of work, communication and materials inside or between departmentsAssures that required documents are completed before the given deadlineAdvise and respond to queries on document status by interacting with document originators or personnel to resolve discrepanciesComplies required changes to documentsServe as a back up to Production Assistant functions and creating and updating Master Batch RecordsMake modifications to shipping and internal labels in the Easy Label Platinum SoftwareCoordinate production related documentation with Regulatory Affairs requirementsMake production material movements in database (Microsoft Dynamics Navision).Assist in the documentation of incidents, deviations and training records.Makes the New Employee SOP Training Packet and oversees training documentation until it is completedTrains new and existing employees to make production movements in the database(Microsoft Dynamics Navision)Production Administrative AssistantReview of Manufacturing Batch Records for completeness and reconciliation.Update and creation of Master Batch Records.Make production material movements in database (Microsoft Dynamics Navision).Assist in the documentation of incidents, deviations and training records. THE BRISTAL ASSISTED LIVING, East Meadow, NY 2010-2016 Recreation AssistantSupervise activities, special events and excursions for the residents 1Candidate's Name
Transport resident to community activitiesTeach residents basic computer/internet terminologiesOccasionally assisted at the front desk as a receptionist answering phones, greeting residents, families and visitorsSCOPE EDUCATION SERVICES, East Meadow, NY 2008-2014 Assistant Program SupervisorImplement and supervise all aspects of daily activities for children registered in the programAssist Program Supervisor in setup and cleanup of program area daily.Provide a caring, nurturing and inviting environment responsive to the physical, emotional and social needs of the childrenCommunicate effectively with parents and teachers about student behavior/needs, schedule changes, and program rulesEDUCATIONBachelors in Technology in Electrical & Computer Engineering Technology New York Institute of Technology  Old Westbury, NY 2002-2007 INTERNSHIPMETROPOLITAN TRANSPORTATION AUTHORITY (MTA)NEW YORK CITY TRANSIT - Brooklyn, NY 2005-2007Network Technician InternInstall and maintain all aspects of the companys LAN, MAN, WAN, and telecommunication environments. This includes switches, routers, and data circuits(HDSL, T-1 and DDS).Maintain documentation related to telecommunication network inventory, troubleshoot and support.CERTIFICATESMASSACHUSETTS INSTITUTE OF TECHNOLOGY (MIT)PROFESSIONAL EDUCATION DIGITAL PROGRAMSCybersecurity: Technology, Application and PolicyNovember 2015  December 20152

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