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Title Customer Service Administrative Assistant
Target Location US-FL-Tallahassee
Email Available with paid plan
Phone Available with paid plan
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Tamarin G. HoffStreet Address
Phone: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLEQualifications SummaryAdministrative support professional experienced in working in a fast-paced environment that demands strong organizational and interpersonal skills. Highly trustworthy, ethical, and committed to superior customer service. Detail-oriented and resourceful in completing projects and able to multi-task effectively. Capabilities include:Customer Service & Relations, Word Processing & Typing, Computer Operations, Filing & Data Archiving, Office Equipment Operation, Telephone Reception, Incoming and Outgoing Mail and administrative scheduling.Employment HistoryAdministrative Assistant - Okaloosa Correctional Institution05/2023 to Present  40 Hours/week.Locate and Send out Reports for ClassificationProcess Visitation ApplicationsCollect and keep track of Incident and Confinement ReportsGeneral Filing and administrative appointment schedulingType up Dockets and record Inmate AppointmentsDistribute Mail, Answer phone and transfer calls.Make sure all documents are scanned and saved on server.Receive SS Cards and Birth Certificates and record the received date.Keep track of Staff Accountability Log and Tool LogAdmin Specialist II  Delaware Public Health/Div Health Statistics06/2021to 05/2023  37.5 Hours/weekCreated IVs for Birth/Death Certificates for other State AgenciesProcessed refunds in FSF (State Accounting Program)Created payment vouchers for various Vendors using POs or as Direct ClaimsCreated requests to receive payments from various government agencies such as the CDCOrdered supplies for Health Statistics and three other locations of Vital StatisticsAnswered the phone and directed as neededSubmitted Daily DepositsRetrieved and processed mail dailyCreated Purchase Orders for routine invoicesAdministrative Specialist  Delaware Dept of Natural Resources - Dover, DE07/2018 to 05/2021  37.5 Hours/WeekProvided telephone and email support for customers and contractorsManaged multiple priorities dealing with walk ins as well as phone and email requests for informationProcessed and kept track of Permit Applications and Site EvaluationsResponded to emails and phone inquiriesFront Desk Clerk/Guest Services Representative  Air Force Inns  Ramstein AFB, GermanyMay 2014 to December 2017  37.5 Hours/WeekProvided telephone and email support for current and prospective guestsDemonstrated the ability to maintain composure and work efficiently while checking in guests and assisting them with any concerns they may haveReceived payments for charges incurredMade room reservations for in person, walk ins, call ins, and emailSales Associate  Cherish Jewelry Store  Ramstein AFB, Germany10/2013 to 04/2014  20 Hours/WeekProvided customer serviceOperated cash register for any salesValet Cashier  Dover, Downs  Dover, DE1/1/2009 to 1/1/2011  20.0 Hours/WeekProvided Customer ServiceProvided and maintained locations of automobile keysOperated cash register for valet servicesAdministrative Specialist I  DE Department of Transportation  Smyrna, DE06/2006 to 08/2013  37.5 Hours/WeekProvided telephone support and received visitors as needed for DEMAUsed state accounting system to enter and pay electric billsTracked and maintained employee cell phone minutes usedCreated Payment Vouchers for invoices to be paidEducation & TrainingCultural Competence, Diversity, & Inclusion  DNREC  Dover, DEMicrosoft Office Tips and Tricks Intermediate  DNREC  Dover, DEQuality Service in the Public Sector  DNREC  Dover, DERespectful Workplace and Anti-Discrimination Policy  DNREC  Dover, DEDelaware Technical Community College  Dover, DE  Business AdministrationRespectful Behavior in the Workplace  DE Department of Transportation  Dover, DECybersecurity Awareness Training  Dover, DE

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