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Title Customer Service Technician Iii
Target Location US-RI-Woonsocket
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Candidate's Name
Street Address  Social ST unit 3F Woonsocket RIPHONE NUMBER AVAILABLEE mail EMAIL AVAILABLESUMMARYSkilled Technician/Engineer with 10+ years field experience working on capital machinery. Replaced/rebuilt hundreds of AC/DC motor assembly controls, worked many years with PLC controllers, performed laser alignments on beam splitters, and used microscopic metrology tools capable of measurements as low as 10 angstroms.Excellent customer service skills: Companies serviced includes Sanofi Genzyme, Intel, Analog Devices, Motorola, IBM, Advance Micro Devices and Raytheon. Also, wrote many company-specific operational procedures to assist customers maintain and/or increase safe productivity.Excellent troubleshooting and repair skills: Wrote many BKM (Best Known Method) manuals to fix equipment, and has run training classes, in topics including capital equipment start-up, PM, lockout, tag out, software upgrades and safety.WORK EXPERIENCEOrganogenesis 1/2/22 to present.Calibration / Metrology Technician III Preventative maintenance, repair, and calibration on devices such as Thermometers, pH Meters, Digital Thermometers, Pressure Gauges, Flow gauges, viscosity sensors, humidity sensors, O2 sensors, Rotameters, Mass Flow control sensors, Gas detectors etc. Monthly temperature checks on all T/C/SP standards. Working with Blue Mountain calibration software, and BMSC.Repligen Corporation 2/12/ 20 to 12/22/21Manufacturing Technician. Job Consists of complete build of Kros Fit Flow 2400 pumping station used in the fight of corvid 19. Performing main screen set point functions. Valve control functions, Auxiliary pump and scale installations and testing functionality, Alarm settings set point functions, Hardware set up functions, Pump Flow range testing and functions, Automated mode function test.Bristol Myers Squibb Contract with Evolution Scientific, Inc, 8/18 to 11/19Loop Check Service Technician At Devens, MaPerforming 4 to 20 mA source/simulate signal back to Delta V. From BioreactorsMixing Bags, Weight Scales, Wifi panel. Digital Thermometers, Pressure Gauges, Flow gauges, viscosity sensors, humidity sensors, O2 sensors, Rotameters, Mass Flow control sensors, Gas detectors etc. Working with Maximo software to perform all lab calibration on GMP and non GMP equipment through the operation of DELTA V Software.Sanofi Genzyme (contract) 06/2017  08/2018Calibration / Metrology Technician III Framingham, MAPreventative maintenance, repair and calibration on devices such as Thermometers, pH Meters, Digital Thermometers, Pressure Gauges, Flow gauges, viscosity sensors, humidity sensors, O2 sensors, Rotameters, Mass Flow control sensors, Gas detectors etc.Working with Gage InSite Enterprise Oracle software to perform all lab calibrations on GMP and Non GMP equipment.Materion Technical Material, Inc. 12/15/2014  04/2017Preventive Maintenance Engineer Lincoln, RIComplex vacuum repair such as gate valves, and vacuum sensor switches, mechanical pumps and diffusion pumps.Troubleshoot PLC controllers that drive pneumatic solenoids moving small/large assemblies, i.e. communication issues, motors not initializing, input/output errors, movement errors, arm errors, etc.Follow schematics and wiring diagrams in troubleshooting PLC systems, from drivers to PLCs.Repair software problems, mechanical problems, sensors, belts, PLCs, fuses, etc.Completing weekly/monthly/quarterly/annual PMsUpholding 95% up-time rate on all equipment in my area.Prepared and updated documentation of PM procedures and specifications in accordance to ISO-9000.Analog Devices (Contractor) 1/14/12 to 12/1/2014Field Service Engineer Sunnyvale, CAPerforming on site field service sustaining support to Suss Micotec ABC200 Automated Bonding ClusterComplex vacuum repairsTeaching Genmark Robotic wafer/Fixture handling to each chamber.Completing weekly/monthly/quarterly/annual PMs.Performing monthly temperature profiles to each chamber to customer spec.MIT Lincoln Laboratory (contract) 05/2009 to 01/2012Equipment Engineer Lexington, MAMaintaining Tokyo Electron ACT 128 200 mm wafer SystemSVG 90 wafer track systemHatachi 9300 CDSEM, 7840CDSEMKLA 1280 Metrology measurement tool.KLA Tencor 01/2007 to 04/2009Field Service Engineer San Jose, CAMaintaining TG2600 Metrology Laser measurement toolsLaser beam alignment through multiple mirrors/beam splitter configurations capable of measurement to low as 10 angstromsRobotic handling, mechanical alignments, performing monthly/quarterly preventive maintenance.Lilliputian System (contract) 2/2005 to 12/2006Equipment Engineer Wilmington MAThis is a startup company. The duties of working with vendors, riggers, and overseeing the installations of Photolithography, dry and wet etch, and diffusion equipment was a daily task that resulted in bringing up a Manufacturing area in about 4 months.Primary responsibilities: Wet etch maintenance of Reynolds tech chemical Sinks BOE, Hot Sulfuric, Solvent, Plating, Bruce Nitride diffusion furnace, EVG 620 Contact Aligner, EVG Wafer Track System.Applied Mechanical, Austin, Texas 07/2005 to 12/2005Senior Field Service Engineer (contract)Primary responsibilities: Performing on site field service troubleshooting of Tel 300 mm Wafer Track Systems, Performing scheduled preventative maintenance with upholding 95% up time rate.Tokyo Electron America, Marlborough, MA 08/2000 to 7/2005Senior Field Equipment EngineerPrimary engineer for warranty services of 200/300 millimeter Wafer Track systems at Intel Fab.17: upholding 95% up-time rate, designing all hydraulics and pneumatics for system tracking, and performing preventative maintenance.Responsible for in-house training of wafer-handling robotic systems and process problem solving.Conduct customer training classes; provide parts expertise and customer service.Sanders Lockheed Martin Company, Nashua, NH & Lexington, MA 05/1998 to 08/2000Senior Photo Equipment Tech. & night shift SupervisorCalibrated and maintained multiple wafer componentUltra Tech 1500 Wafer StepperSolitec Wafer Track SystemsSVG 86/8800 Wafer Track SystemsKarl Suss MA4/MA6 Wafer AlignersLam 590 Auto EtchersTegal 415 Plasma EtchersCommonwealth Ion Metallization SystemPrepared and updated documentation of PM procedures and specifications in accordance for ISO-9000Analog Devices, Norwood &Wilmington, MA 11/1992 to 05/1998Electro-Mechanical Technician IVCalibrated and maintained multiple test systems including Teradyne J953 and J971, AESCO S200 and S130 Handler Tester A580 Test System.Maintained various laser systems including LX 8400 Laser Systems, AB Laser Systems, Situation Laser Branders.Controlled and maintained various handling, robotic and inspection equipment: T-88 Test Station, Situation ST 490 Lead to Lead Capillarity Inspection Station, Adept Header Laser Brander Robot, Situation Tape and Reel Brander Robot, AccuSpec 5000 Lead Inspection System and ATM Lead Straightened Situation HandlersRaytheon Company, Quincy, MA 05/1988 to 11/Microelectronic Manufacturing Equipment TechnicianPerformed preventative maintenance, calibration and system modifications:K&S 1419 Automatic Wire BonderK&S 1470 Aluminum Wedge BonderDoge BT 22/25 Wire Pull TesterMach-el 827 Manual Wire BonderBenchmark Seam SealersESI 44 Laser SystemsCW Price Production ScreenerGenerated and edited system programs on automated equipmentEDUCATIONCentral New England College, Worcester, MAElectrical and Electronic Engineering program (1987)Quincy Junior College, Quincy, MAA.A.S Electronic Technology (1982)

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