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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Seffner, FL Street Address
SUMMARYDedicated candidate with excellent experience in customer service. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.SKILLSMerchandising understanding Inventory AuditingSales expertiseMulti-tasking strengthCash register operation Professional demeanor Excellent people skillsImproving customer satisfaction Team collaborationSkilled in Word and Google Docs Time managementTire Mounting and Balancing Problem-solving skills Preventive Maintenance Customer ServiceJob Scheduling Service SchedulingEXPERIENCEAuto Parts Salesman, AutoZone, September 2022-June 2023 Brandon, FLRecommended automotive services and repairs to promote good vehicle operation and enhance road safetyDemonstrated effective communication skills in handling phone inquiries/orders.Assisted customers during selection process and helped choose perfect products to meet individual needs.Used POS systems to receive payment or obtain credit authorization. Located and labeled parts to maintain organized inventory of stock. Organized and regulated shop inventory to minimize wasteEnsured store was opened and closed in a timely manner according to company policiesReceived shipments from vendors and ensured that all products were properly stocked in their designated locationsReplenished merchandise displays throughout the store as neededEnforced safety regulations within the store environment to protect both employees and customersAnalyzed weekly reports on sales trends, labor costs, shrinkage rates., to identify opportunities for improvementTrained and helped supervise staff to develop and maintain store revenue, team customerservice skills and product knowledgeIdentified potential risks associated with operating certain types of equipment under extreme conditionsAssisted in the installation of new machinery and equipmentDiagnosed mechanical problems using visual inspections and test instruments Disassembled appliances to diagnose problems and facilitate repairs.Amazon Warehouse Associate, Amazon.com, October 2020-June 2023 Ruskin, FLCleaned and maintained warehouse in compliance with OSHA safety standards Checked packages and merchandise for damage and notified vendorsConsistently lifted materials weighing as much as 50 pounds.Checked cargo before transportation and determined if items adhered to proper regulation standards.Inspected incoming shipments for accuracy and quality control.Kept up to date on safety procedures and correct lifting techniques to prevent injuries.Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.Placed bins, carts and containers in convenient locations to assist with loading efficiency.Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.Assisted in training new employees on warehouse procedures.Collaborated with other movers when loading large equipment to prevent potential accidents.Loaded and unloaded trucks utilizing hand trucks and pallet jacks.Key Holder, Atlantic Coast Enterprises, ACE Jiffy Lube, May 2021-September 2022 Seffner, FLRecommended products to customers, thoroughly explaining detailsRecommended automotive services and repairs to promote good vehicle operation and enhance road safetyChanged oil and filters in customer vehicles and safely disposed of used oil in approved receptaclesTopped off fluids in vehicle engines to lubricate, protect and cool engineChecked fluids, tires, brakes and other systems as part of 5-point inspectionAssisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service ticketsWorked alone or in team-based systems to complete up to 20 - 60 oil changes each day Organized and regulated shop inventory to minimize wasteEnsured store was opened and closed in a timely manner according to company policiesReceived shipments from vendors and ensured that all products were properly stocked in their designated locationsReplenished merchandise displays throughout the store as neededEnforced safety regulations within the store environment to protect both employees and customersAnalyzed weekly reports on sales trends, labor costs, shrinkage rates., to identify opportunities for improvementTrained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledgeIdentified potential risks associated with operating certain types of equipment under extreme conditionsAssisted in the installation of new machinery and equipmentDiagnosed mechanical problems using visual inspections and test instruments Disassembled appliances to diagnose problems and facilitate repairs.Server, Rose Bar, January 2019-January 2020 Tampa, FLCleared tables immediately after guests left in preparation for next partyMaintained speed of service for food orders while minimizing errors and complaints Garnished dishes and quickly delivered items to customers, minimizing wait timesCultivated warm relationships with regular customersOrganized and replenished supplies at food stations to optimize team performanceKept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergiesSanitized tables and followed proper cleaning methods to avoid food borne illnesses Assisted customers with carry-out serviceChecked dining area supplies of linens, wrapped silverware and replenished low stock Monitored dining room inventory and replenished as necessaryEngaged in suggestive selling and other sales techniquesDelivered exceptional guest experiences through attentive service and quick response to issues.EDUCATION AND TRAININGHigh School DiplomaWilliamsburg Charter High School, Brooklyn NY June 2020 |
