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Title Social Media Customer Service
Target Location US-NY-Manhattan
Email Available with paid plan
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PHONE NUMBER AVAILABLE EMAIL AVAILABLE New Yorkhttps://sabrinafrancesfran.wixsite.com/sabrina-s-portfolio RELATIVE EXPERIENCEDAPA Communication Intern December 2022 - February 2023 SUNY Geneseo, Geneseo NY Balanced a graded portion where I honed professional skills with office work designing media, creating a social media schedule, and increased instagram activity according to the office's needs. Media Coordinator, 2016-2018Nail Solutions, LLC, Hopewell Jct, NY Designed and installed vinyl window stickers. Designed the company logo and created merchandise. Edited referral letters and monthly newsletters, and maintained a website. EXPERIENCELoyalty Work Group Representative July 2024-Current Star Group, LP, Hopewell Jct, NY Review with customers pricing options for renewal of their Price Protection Plans and complete verbal contracts.Customer Service Representative, July 2023 - July 2024 Star Group, LP, Hopewell Jct, NY Assist customers with service and delivery scheduling or questions and update accounts. Retail Sales Associate November 2018 - July 2023Cracker Barrel Old Country Store, Fishkill NY Alternate between multiple organizational tasks, register, assisting customers, and helping with training. Helped customers pick out products, pushed sales, and upsold merchandise. SKILLSCommunications Social Media Events Coordination Customer Service Graphic Design Adobe Suite Microsoft Suite Google Suite Email Management Canva EDUCATIONBoA Communication 2023SUNY Geneseo Co-Director of Marketing, Public Relations, and Social Media,TEDxSUNYGeneseoWorked with the co-director to plan a social media calendar, independently design online posts and physical posters, and managed the team as it grew. Media Coordinator, SUNY Geneseo Campus Activity BoardManaged social media accounts, increased followers as well as interactions.Assisted in overseeing events.Regents 2018John Jay Senior High School Graphics Lab Assistant

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