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Click here or scroll down to respond to this candidateCandidate's Name
Objective:Detail and quality oriented professional, dedicated to ensuring the production of products free of defects by meticulously testing and auditing productions processes. Improve quality procedures and trained new staff on policies to ensure the safety of final products. Looking to optimize quality procedures at an ethical organization that allows for career growth.TECHNICAL SKILLSLanguages HTML, UML, and TSL (Test Script LanguageOperating Systems Windows 2011/NT/XP, Novell NetwareHardware Monitor, Hard-drives, Network-cards, Mouse, PrinterNetworking TCP/IP Connections, Cables, and Hub FlawsTools HP Quality Center, MS-Office, MS-VisioProfessional Experience:GENERAL MOTORS Quality Assurance Analyst 04/2017 08/2024Roles & Responsibilities:Assisted in designing and implementing quality assurance strategies, plans, and processes.Executed test plans, test cases, and test scripts to validated system functionality, performance, and reliability.Collaborated with cross-functional teams to understand requirements and ensure proper test coverage.Documented and track defects, ensuring timely resolution and closure of issues.Participated in root cause analysis and troubleshooting activities to identify the underlying causes of defects.Learned and utilized test automation tools and frameworks to streamline testing processes.Assist in maintaining and updating test documentation, including test plans, test cases, and test scripts.Supported senior QA team members in conducting code reviews and providing feedback to development teams.Stayed updated with industry trends and advancements in quality assurance methodologies.UNITEDHEALTH GROUP Quality Assurance Analyst 12/2014 03/31/2017Roles & Responsibilities:Developed and executed test plans, test cases, and test scripts for various software applications.Subject matter expert providing functional and technical guidance to business during data mapping sessions and to development team during project lifecycle.Performed manual testing to ensure the quality of software products.Provided subject matter expertise during data mapping sessions for functional areas such as pricing, price plans, features, promotions, charges & credits, etc.Identify, document, and track defects and issues through to resolution.Work closely with development teams to understand requirements and provide feedback on design implementation.Participated in agile ceremonies, such as sprint planning, daily stand-ups, and retrospectives.Communicate effectively with stakeholders to provide updates on testing progress and quality metrics.Analyze test results and provide recommendations for improvements.Develop and maintain quality assurance documentation, including test plans, test cases, and test scripts.FIRSTDATA Quality Assurance Analyst 01/2014 10/2014Roles & Responsibilities:Design and implement quality assurance testing procedures for products and services.Develop and execute comprehensive test plans and test cases.Track and analyze test results to identify areas for improvement.Ensure that software products meet established quality standards.Collaborate with developers and other stakeholders to resolve defects and verify fixes.Monitor product performance to identify issues and take corrective action.Provide feedback on product usability, reliability, and performance.Develop and document software best practices, standards, and procedures.Stayed abreast of emerging technologies and industry trends.Assist with the development of technical documentation.EDUCATIONAmerican InterContinental University - Degree, Atlanta, GABachelor of Information Technology |
