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| | Click here or scroll down to respond to this candidateCandidate's Name
Hilliard, OH Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLECompassionate and dedicated professional seeking a challenging role to leverage my skills in identifying business needs, documentation, organization, accuracy, analyzing data, and recommending solutions to drive organizational growth.Work ExperienceInternet and Voice Repair SpecialistSpectrum-Columbus, OHNovember 2022 to Present Troubleshoot and identifying symptoms using various systems Recommend solutions Maintain detailed documentation and service logs. Recognized for exceptional problem-solving skills Awarded bronze key for demonstrating exceptional leadership skills Sales Representative / Call CenterCommunity Choice Financial-Columbus, OHApril 2019 to November 2022 Handled inbound and outbound calls, providing product recommendations. Assisted customers with online loans using multiple systems. Achieved high customer satisfaction ratings.Church SecretaryBibleway AssemblySeptember 2012 to April 2016 Scheduled meetings and events, recorded minutes, prepared documents using various software, and managed financial records.Home Health AideHomewatch CaregiversMarch 2010 to April 2012 Provided compassionate care and support, assisting with medication management and daily activities. Ensured client safety during transport to school, home, and medical appointments. Engaged clients in therapeutic activities, promoting physical and emotional health. Developed and implemented individualized care plans in collaboration with healthcare teams. Maintained detailed records of client progress and communicated effectively with family members and healthcare providers.EducationAssociate Degree in Office Administration (Information Processing) Lima Technical CollegeSeptember 1992 to August 1995Skills Software Troubleshooting (Less than 1 year) Network Support (Less than 1 year) Technical Support (Less than 1 year) Customer service (6 years) Patient care (5 years) Multitasking (6 years) Attention to detail (5 years) TroubleshootingCertifications and LicensesFirst Aid CertificationDriver's LicenseCPR Certification |