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Title Technical Support Pick Up
Target Location US-OR-Salem
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Candidate's Name
Street Address  Marine Dr #138Salem, OR Street Address
PHONE NUMBER AVAILABLEOBJECTIVETo continue my career within IT Management, system analysis and design in an environment focused on the needs of the business model and the user community. I am actively seeking full time employment in a growth-oriented company where I may make useful contributions now, as well as advancing my skills for the long-term benefit of the organization. I have a strong background in IT, with over 20 years of large systems design, analysis, and management. Ive worked within a team as well as managing teams and company projects. I firmly believe that IT should provide a stable, comfortable, and reliable environment which helps the employees function without presenting a technical challenge for them.TECHNICAL SUMMARYOperating Systems: Windows Server/Active Dir 2000-22 (20yr), Onsite/local to VM-Host migration (15 yrs), MS365 Azure Server Migration (8yrs) PowerShell (10yrs), Win95-XP-7-11 desktop (18yrs), MS Azure (8yrs) Win Terminal Server (17yrs), Labtech/connectwise (6yrs), GotoAssist (4yrs), VMware ESXi, Vcenter, VSphere (10yrs). Linux (5yrs), RedHat CentOS, Ubuntu, Fedora/ desktop, OS/400 (iSeries) (4yrs) Software: Citrix (5yrs), Linux desktop applications (5yrs), Cisco (7yrs), MS Office 95 -365 (18yrs), SharePoint (7yrs) Exchange server (10yrs), BRMS (6yrs), ConnectWise, Labtech (6yrs), Visio (8yrs), Veritas (4yrs), Client Access, CRM, ERP (4yrs), WDS (8yrs), Apache, PHP, Dameware, Spiceworks, PHP, MyAdmin, MySql, KDE, Gnome, Spybot, McAfee, Norton Internet Security, AVG, Windows firewall, Firefox, chrome Internet Explorer. Fonailty Hardware: Intel based servers, IBM (8yrs), Dell PowerEdge (12yrs), HP ProLiant (10yrs), SAN (12yrs), RAID (15yrs), printer / Fax / Scanner technologies (17yrs). WAN/LAN Switches and routers (Cisco, Juniper, Sonicwall, Fortigate)(15yrs)Network: TCP/IP (17yrs), DNS (17yrs), DHCP (17yrs), Firewall (17yrs), Windows file & print services (17yrs), Linux Samba, O/S tools such as netstat, ethconfig, ipconfig, route, traceroute, ethereal, nmap. (17yrs) DB: Oracle (2yrs), MySql (3yrs), SQL (5yrs), ADO.NET (4yrs), large DB with files > 15GB, triggers, stored procedures, DB optimization.EXPERIENCE:Wintel Systems AdministratorAvangrid/Ibermatica Oregon, 12.22  12.23 503.796.7000 Working on a MS 365 Azure Cloud/VM Migration and Providing technical support for over 5000 servers (VM and Physical Server 2019, win 11) in a clustered environment. Hosted within Hyper V, Fail Over Cluster Manager, SCVMM Windows Server 2012-2019. Dell PowerEdge OME,IDRAC HP-ProLiant Gen8-10 Networking (Firewalls, VPN, Switch) Microsoft Active Dir, Office 365, Azure, SharePoint, Dynamics, SQl, IT Systems Business Analyst / ConsultantPrimisys Oregon, 05.22  09.22 PHONE NUMBER AVAILABLEMSP Providing MS 365 Azure Cloud/VM Migration, Provide technical support for 150 clients, Hosted VMWare ESX 6.5-7 Windows Server 2012-2019. HP-ProLiant Gen8-10 Networking (Firewalls, VPN, Switch) FortiGate, SonicWall, Cisco. Microsoft Active Dir, Office 365, Azure, SharePoint, Dynamics, SQl, QuickBooks, Labtech/ConnectWise/Screenconnect RMM, Veem Backup solutions. Assist with helpdesk tickets and help with daily team workflowIT Technical Support Specialist (HPE/NetApp)Hemmersbach.com Oregon, 10.21  04.22 /+01 78 663 724 02 Running diagnostics, troubleshooting errors, replacing hardware at various customer sites, Installation, support and decommissioning of rack servers and hardware. HPE ProLiant Gen8-10 machines. HPE GUI and OSI, PowerShell scripting, debugging.IT Business Systems Analyst / Tech LeadRight Hand IT / Support.com Oregon, 04.18  06.21/ PHONE NUMBER AVAILABLE MS 365 Azure Cloud/VM Migration (50+Servers 200+worksations) Manage Helpdesk and Service Tickets. Provide technical support for 55 clients 700+ PCs Windows 7-10, Mac -10.5 Windows Server 2012-2019. HP-ProLiant Gen8-10 Networking (Firewalls, VPN, Switch) Vmware 5.5  6.75 Vsphere. Microsoft Active Dir, Office 365, Azure, SharePoint, Dynamics, SQl, QuickBooks, Labtech /ConnectWise/Screenconnect, Autotask, Datto Backup solutions, Datto RMM, IT Glue KB, Manage and help dispatch helpdesk tickets and help with daily team workflow IT Business Systems ConsultantVirtual IT Consulting Oregon, 04.16  07.17 / PHONE NUMBER AVAILABLE MS 365 Azure Cloud/VM Migration (30+servers 100+worksations Windows 11) Manage Helpdesk and Service Tickets. Provide technical support for 22 clients at 45 locations (500+ PCs -Servers and workstations) along the western region. Server/domain management, administration + troubleshooting (Windows 2003-12) Active Dir, GPO, AzureAD, Office 365 Admin, VMware Vshpere 4-5. SonicWall VPN. LAN/WAN Network deployment, troubleshooting and support. Workstation deployment, management, troubleshooting and helpdesk support. Workstations  Win XP, 07,08,10. Office 2007  2016 (0ffice 365) Worked remotely and Onsite (f2f). Connectwise, GotoAssist, Teamviewer, SharepointService ManagerDishOne Satellite LLC Utah- Oregon, 05.12  08.13 / 801-705-5353 Prospecting new market regions and sales territories Owner/ Project Manager/IT Business AnalystNetCom-SDS Salt Lake City, UT 07.10  05.12 / PHONE NUMBER AVAILABLE Owner of a mid-size business providing System analysis/design, systems administration and contracted and on-Call technical support for small  midsized companies. Including all IT related needs from ground up including desktop, server (Windows, Linux) network administration and troubleshooting. (DNS, DHCP, Firewall) Database storage and backup management and housing. VMware ESXi, vSphere, Venter. Managing all routers and switches and providing Helpdesk Support (remote and on site, as needed) (ACS, The Fountain Group Liberty Tax, Ace Printing, Great Harvest)Business/ Systems Analyst (Data Center)CDI/American Express, Salt Lake City, UT 01.10  09.10 / PHONE NUMBER AVAILABLE Research, Analyze, document, and implement SFTP Technology to handle Credit Card Transactions between Corporations. Setup, maintain and write queries to handle encrypted and compressed data internally and externally. RAID Configuration and deployment. Maintain customer/client relations and handle feedback and requests and implement changes.Systems Administrator (Data Center)Suhdutsing Technologies/Dugway, Dugway, UT 04.09  12.09 / PHONE NUMBER AVAILABLE Manage and maintain 100+ DOD Servers HP ProLiant to comply with AGM/Disa security standard (Win2k3-RH Linux) Active Dir, Group Policy, and SMS. Oracle 9i, MS SQL, VMware ESX VSphere, Vmotion and Mobile Armor testing, installation, and management. HP ProLiant and RAID and SAN Management Also worked for Hilton as systems Administrator 12.07-04.09 (Data center) EDUCATION01/98  07/99 Stevens Henagar College- Ogden, UTAssociates in Computer Science 3.803/95  06/97 Weber State University  Ogden, UTAssociates in General Psychology 3.604/94  05/97 Applied Technology Center  Ogden, UT Took many classes in Electronics, Mathematics, Physics, CAD Design Vshpere Ver.5-7, ESX Server Ver.5-7 Vcenter, Vclient.w REFERENCES can be provided upon request.-BJ Moore (Helpdesk Manager Right Hand IT)P: PHONE NUMBER AVAILABLE email: EMAIL AVAILABLE-Guillermo Preciado (Manager for Avangrid / Ibermatica) P: 971-413-9394 email: EMAIL AVAILABLE-Hugh Trentham (CoWorker Right Hand IT)P: PHONE NUMBER AVAILABLE email: EMAIL AVAILABLE

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