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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Raleigh, NCSUMMARYSeasoned Medical Records Coordinator with 14 years of experience in the healthcare industry. Skilled in obtaining, analyzing, and managing patient records; adept at improving workflow processes and staff training. Seeking a Medical Records role to leverage expertise in data accuracy and HIPAA compliance. WORK EXPERIENCENC Medical BoardMedical Records Coordinator Mar 2021 - Present Streamline the acquisition and organization of medical records, laboratory results, and imaging studies for case preparation and external review. Enhance departmental efficiency by identifying inefficiencies and implementing improved workflow processes. Conduct training sessions for new and existing staff to ensure consistent understanding of departmental procedures and practices. Maintain strict adherence to confidentiality protocols for personal health information in compliance with state and federal regulations.The Carter Clinic Raleigh, NCHead Medical Record Specialist Jul 2017 - Mar 2021 Efficiently processed medical record requests through various digital platforms and ensured compliance with privacy regulations. Verified insurance coverage for patients using NC Tracks and private insurance websites, maintaining accuracy in billing and records management.United Health Care Raleigh, NCProject Coordinator Jan 2017 - May 2019 Conducted comprehensive data analysis across various business segments to maintain accuracy and pinpoint areas requiring improvement. Facilitated the distribution of data metrics to team members through effective communication channels including fax and export functions. Documented research findings to support claims processing and enhance operational efficiency. Altegra Health Inc New York, NYHEDIS Medical Record Field Reviewer Aug 2012 - Jul 2016 Performed meticulous medical chart reviews, ensuring comprehensive accuracy in the abstraction of records as required by insurance providers. Facilitated the provision of complete and relevant documentation to substantiate review processes in compliance with regulatory standards. Adhered to HIPAA guidelines and patient privacy laws to maintain the integrity and confidentiality of medical records.Columbia University Medical Center New York, NYMedical Records Supervisor Aug 2008 - Jun 2011 Supervised staff schedules, monitored attendance, and maintained accurate timesheet records to ensure efficient assignment and completion of work tasks. Processed legal and medical inquiries, including responding to subpoenas and facilitating communication between attorneys, disability services, and physicians.EDUCATIONMonroe CollegeA.A.S, Health InformationAug 2002Southern New Hampshire UniversityBA, Health InformationMay 2024SKILLSLeadership Ambition Communication Fluent in Spanish Language Problem Solving Customer Centricity Organization Process Documentation Attention to Detail |
