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Click here or scroll down to respond to this candidateCandidate's Name
Newnan, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEStrong Packer with basic mechanical maintenance and repair knowledge. Experienced in item inspection, package preparation and shipment management. Considered hardworking, driven and respectful team player.Customer service professional works long hours standing and walking to prepare over 100 cases per shift. Highly organized, dependable and punctual with solid understanding of performance requirements. Basic language abilities.Hardworking individual with 6+ years of experience in industry packaging. Expert in rf gun with training in case packaging and inspections. Fantastic attention to detail and commitment to decreasing both product and supply waste.Work ExperienceTeam Lead shipping clerkNewegg - Union City, GAPresentShipping ClerkCo LeadPackerFuture Forwarding - Union City, GASeptember 2017 to March 2020Packed merchandise into boxes and containers in preparation for safe shipment. Reviewed packing slips and other documentation to properly box requested items for shipment. Assembled cartons, crates and containers to prepare for shipping. Conducted product cycle counts and inputted corrections to warehouse inventory system. Accomplished production goals by working with speed and accuracy. Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling. Recorded order processing updates by entering information correctly. Measured product sizes to determine packaging equipment needs, packing options and product specifications.Maintained quality levels above prescribed minimums to support team productivity. Monitored work areas for cleanliness and functionality and removed obstacles for safety. Received deliveries, scanned packages and updated orders in internal database. Recognized defective material and reported issues to management. Generated warehouse shipping documents, packing lists and invoices. Examined packages and goods for damage and notified vendors of replacement needs. Satisfied reporting requirements with timely and accurate logging of daily activities. Tagged unmarked merchandise with item number.Labeled customer packages to prevent unnecessary delays in loading and shipping of ordered goods. Case PackerVariety Wholesalers Inc. - Newnan, GADecember 2014 to September 2017Assembled cartons, crates and containers to prepare for shipping. Used tools, sprayers and cleaning solutions to disinfect work areas. Operated hand trucks, pallet jacks and forklifts to move materials. Conducted product cycle counts and inputted corrections to warehouse inventory system. Scanned 100+ products per day and put away at correct warehouse locations. Prepared requested orders by pulling materials, packing boxes and placing packaged items in delivery staging area.Operated equipment such as box cutters, hand jacks, tape guns and scanners in alignment with company guidelines.Order Fulfillment AssociateWalmart.com - Carrollton, GAAugust 2010 to February 2012Organized and stored items in warehouse using pallet jacks and hand trucks. Reviewed production schedule, customer orders, work orders and requisitions to determine items to be moved, gathered or distributed.Processed customer orders, picked items from inventory and delivered to freight area according to safety protocols and deadlines.Tracked merchandise movements using RF scanners.Pulled and packed products from shelves based on customer orders. Conducted routine cycle counts and reconciled problems found. Assisted in training new warehouse employees.Accepted, processed and filled orders quickly and accurately. Operated handheld scanners to track merchandise throughout fulfillment process. Customer Service RepresentativeInterCall - Newnan, GAJanuary 2006 to February 2012De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Documented conversations with customers to track requests, problems and solutions. Assisted customers in making payments on accounts and setting up payment plans. Fielded customer complaints and queries, fast-tracking them for problem resolution. Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.Reviewed customer account information to determine current issues and potential solutions. Informed customers about billing procedures, processed payments and provided payment option setup assistance.Consulted with customers to determine best methods to resolve service and billing issues. Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages. Remained constantly aware of customer activity to ensure safe and secure shopping environment. Assessed customer needs and upsold products and services to maximize sales. Created and implemented process improvements to reduce workloads and bolster callback efficiency. Proctor and Gamble Packers Sanitation Services Inc. - Union City, GA March 2002 to May 2006Attached address labels, identification codes and shipping instructions to containers. Created retail displays to highlight particular products and drive sales according to corporate strategy. Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy. Presented updated floor plans and design strategy to store management. Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.EducationHigh School DiplomaNewnan High School - Newnan, GAMay 2003Skills Weighing and Measuring Shipping guidelinesPackage Processing Equipment Data managementProduct Inspection Customer serviceQuality Control TeambuildingMaterial Sort MultitaskingProduction Line Monitoring Active listeningProduct Information PPE useDocumentation Pallet Jack Packaging Freight Experience Upselling Shipping & Receiving Order Fulfillment SAP Warehouse Experience Order Picking Assembly Merchandising Supply Chain Load & Unload Heavy Lifting Materials Handling Front desk |
