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Click here or scroll down to respond to this candidateCandidate's Name
Certified Project Management ProfessionalStreet Address
Phone: PHONE NUMBER AVAILABLE E-mail: EMAIL AVAILABLESUMMARYResult-oriented project team leader with over 10 years of experience covering project and product management as well as business analysis for complex infrastructures in both enterprise level and start-up environments. A fast and eager learner, I am detail oriented and adapt to changing project requirements quickly to meet business goals while leading cross-functional teams (domestic and off-shore).TECHNICAL SKILLSSOW creation define scope (deliverables, milestones, timelines, expected outcome, budget)Project and Product managementBusiness analysis, requirements gatheringSoftware ImplementationMicrosoft Office Suite (MS Project, Excel, PowerPoint)Atlassian Suite (Jira, Confluence, Tempo and others)Azure DevOpsPower BI,RallyClarityAsanaAgile, Scrum and WaterfallSmartsheetWorkdayWrikeSharePointPeopleSoftSAPService NowSDLCClient Discovery / AnalysisUser Acceptance Testing (Create Test Plan and Testing)SaaS / DaaS / IoTSalesforceInfor (CloudSuite Automotive, Infor CRM)AWS and AzureVendor ProcurementPROFESSIONAL EXPERIENCERaceTrac: Atlanta, GASENIOR PROJECT MANAGER From 1/2024 To Present (Contract)Create and maintain the project plan to track completion of tasks, important milestones and overall project progressManage the entire project life cycle: discovery, planning, estimating, execution, implementation, change management, UAT, roll out, and ongoing support, based on an Agile-type delivery methodologyInfrastructure: Store Alarms Replacement Project- change vendors from Siemens to ADT for 583 stores; disconnected POTS phone lines, coordinated with the vendor and internal resources to create training materialsInfrastructure: Store Firewall Replacement Project- Install Palo Alto firewalls in all stores (583) and data centers during phase 1, Phase 2 implementation of new firewall features (Service Now, Payment Vendor, iOT, Mobile User Deployment, Azure Ion, Zscaler replacementImplementation: Upgrade Okta security software to OIE for all company users and stores (583)Implementation: Upgrade Splunk software, Splunk is used to help security, IT and DevOps teams keep their organizations securely up and runningSDLC: Loyalty Rewards Project- manage proprietary software development to provide stores with the technology to remain competitive in the tobacco market and provide personalized experiences to fuel guestsLead our daily scrums to manage progress and flush out impedimentsFederal Home Loan Bank of Atlanta: Atlanta, GASENIOR PROJECT MANAGER From 7/2023 To 11/2023 (Contract)Work with stakeholders to prioritize current and impending projects (IT Governance Committee)Assist with the completion of the PRF (Project Readiness Form) which outlines the scope, project description, business unit, shareholders, project priority, resources and budget (internal and external)Lead the upgrade of these financial software products:Refinitiv: an LSEG (London Stock Exchange Group) business, is one of the worlds largest providers of financial markets data and infrastructure.Findur: a trading and risk management software for better data and better decisions from front to back officeCreate, organize and maintain Program/Project artifacts/documents:Discovery, requirements, project plan, weekly status meetings and minutes, shareholder meetings and minutes, external client meetings and minutes,Track and report status on cross-divisional projects being completed across the different business unitsEnsure adherence to best practices and standards with respect to User Acceptance Testing, Resource AllocationFHLB utilizes the following project management and communication software: Jira, Planview, ECRM, Zoom, MS Project, SlackIHG: Atlanta, GASENIOR PROJECT MANAGER / SCRUM MASTER From 4/2023 To 7/2023 (Contract)Hired to lead the global integration of the Iberostar Hotel and Resort Group into the IHG Rewards ProgramDiscovery: Gather data (current state) from Iberostar: inventory, pricing/payment, stay-enhancements, points/rewards system, city search, hotel policies and other key reservation itemsProject Plan: Identify milestones and work to get the discovery artifacts and known deliverables into the project planRewriting the project plan for IHGs Guest Reservation System - Stay Enhancements ProjectTransfer / consolidate data from Rally to Clarity in order to better track project timelines and metricsTransfer / consolidate data from SharePoint Excel files to ClarityBlack Book: Atlanta, GASENIOR PROJECT MANAGER / SCRUM MASTER From 2/2022 To 10/2022 (Contract)Hired to create a formal PMO and introduce Agile methodologiesUsed previous project artifacts to create project plan templatesCreated weekly project status report template as well as shareholder reporting templateImplemented resource allocation tool to help with forecasting issuesWorked with C-level stakeholders to learn what the current and upcoming initiatives are and develop project roadmapsFacilitated internal and external stakeholder meetings to provide current project status, risks and mitigation plansWorked with the product owner to prioritize and define requirements and fine tune project roadmapsImplemented daily scrums and bi-weekly sprint planning sessions with our offshore development teamsForty8Fifty Labs: Atlanta, GASENIOR PROJECT MANAGER / SCRUM MASTER From 10/2021 To 2/2022 (Contract)Hired to create and manage a formal PMO and transition from a Waterfall to an Agile environmentRevised project plan reporting templates to align with business changes and new deliverablesPurchased Clarity to manage projects, budgeting and resource allocationReorganized confluence to allow for a more efficient search for project materialsStarted the weekly PMO meeting to create better streams of communication, collaboration to promote feedbackInvolved in the sales cycle, Statement of Work creation / negotiation / finalizationManaged global Atlassian Cloud Migration projects for Mercedes Benz, Porsche, InforUsed Jira, Confluence and Tempo to facilitate and manage the project plan, DEV Ops ticketing, daily scrums, project Kanban or Scrum board, all time tracking activities, weekly shareholder meetings and weekly status reportsManaged the entire project life cycle including discovery, planning, estimating, execution, implementation, change management, UAT, roll out, and ongoing support, based on an Agile-type delivery methodologyHosted weekly shareholder meetings where I delivered a detailed status report on risks, accomplishments and the budgetGenuine Parts Company: Atlanta, GASENIOR PROJECT MANAGER / SCRUM MASTER From 5/2021 To 10/2021 (Contract)Technical Project Manager for the Pulse Hub and Spoke Team which is GPCs proprietary auto parts management software. I also served as the Product Owner and worked closely with the stakeholders to develop and refine the backlog.Created and maintained the project plan to track completion of tasks, important milestones and overall project progressManaged the entire project life cycle for GPC Pulse including discovery, planning, estimating, execution, implementation, change management, UAT, roll out, and ongoing support, based on an Agile-type delivery methodologyLead our daily scrums to manage progress and flush out impedimentsFacilitated a requirements analysis meeting that occurred twice per weekWorked with our offshore DEV to ensure they understood the MVP, flush out dependencies, and mitigate impedimentsHosted weekly shareholder meetings (internal and external) where I delivered a detailed status report on accomplishments, risks and the budgetUsed Clarity to track project burn rateNCR: Atlanta, GASENIOR PROJECT MANAGER From 12/020 To 2/2021 (Contract)Lead a team of implementation specialists in software upgrades and new installation of a wide range of NCR products including: Aloha, SelfServ, Emerald and Authentic.Responsible for all phases of the project lifecycle: initiation, planning, execution, monitoring and controlling, closingManaged the implementation phase milestones: Initial configuration, data migration, core configuration, QA and go-live preparation, and final handoverWorked in a hybrid agile environment where I facilitated daily scrum meetings with the developers and weekly stakeholder meetings.Worked closely with product owners, business analysts and stakeholders to refine the backlog, create epics and point stories for upcoming sprints and manage all project documentation and accounting (project plan, budget, resourcing to name a few)Facilitated the external shareholder meetings to review current status, risks and upcoming milestones as well as any concernsMy client base included: Wawa, Kwik Trip, H & M WagnerParsons Corporation: Atlanta, GASENIOR PROJECT MANAGER From 5/2020 To 9/2020 (Contract)Managed the Mississippi Department of Transportation Advanced Traffic Management System Maintenance implementation project.Lead the upgrade of the clients existing iNET advanced traffic management system platform to Parsons next generation platform.Responsible for all aspects of project management on this effort including planning, scheduling, resourcing, financial management, change management and customer engagement and satisfaction.Procurement: worked with approved vendors to price hardware and the appropriate services needed to fulfil contractsMississippi has been a long-standing customer of Parsons advanced traffic management system solutions and contracted with Parsons in May 2020 to conduct the upgrade.Managed the Tennessee Department of Transportation, I-24 SMART Corridor, Advanced Traffic Management System Maintenance implementation project.The I-24 SMART Corridor project is a major transportation route for commuters and freight between Rutherford and Davidson counties.Lead the Parsons team in our efforts deploying intelligent transportation system features to upgrade signals and optimize signal timing on SR 1 and the connector routes and to provide dynamic message signs on both I-24 and SR 1. By integrating freeway and arterial roadway elements with physical, technological, and operational improvements, the Tennessee Department of Transportation will be able to better manage the existing infrastructure, actively manage traffic, improve travel time reliability, and provide drivers with accurate, real-time information.Responsible for Statement of Work creation as well as project planning tasks: scheduling, procurement, resourcing, and financial management for the intelligent transportation systems and system integration provided by ParsonsGenuine Parts Company: Atlanta, GASENIOR PROJECT MANAGER / SCRUM MASTER From 1/2020 To 4/2020 (Contract)Technical Project Manager for NAPA TRACS which is NAPAs proprietary shop management software used by over 6000 companies worldwide. I also served as the Product Owner and worked closely with the stakeholders to develop and refine the backlog.Facilitated the conversion to an agile environment and tasked with: grooming the extensive backlog, assisting with the drafting of feature requirements, sprint planning, leading the daily scrums, sprint reviews / demo meetings and sprint retrospectives.Hosted the weekly shareholder meeting where I delivered a detailed status report on risks, accomplishments and the budgetConducted onsite client meetings, with our beta customers, in order to gather software feedback with the development teamAmplifi: Atlanta, GASENIOR PROJECT MANAGER / SCRUM MASTER From 12/2018 To 12/2019Managed Master Data Management software implementation projects for Abercrombie and Fitch, Office Depot, Floor and Dcor, Newell Rubbermaid, Sysco, Delta Faucets, Retail Business Services and CardoneTraveled onsite with the sales team to discuss each clients individual needs and expectations in order to understand the project scopeCreated estimation documentation (resources needed, resource hours needed, total budget) to present to the estimation board for approvalCreated the Statement of Work document to present to legal for approval. Upon approval, the SOW is sent to the client for signature(s)Conducted Internal and External Kick-off meetings to introduce the corresponding teams and a high-level review of the impending projectExecuted a onsite discovery exercise, with clients, in order to gather all information from the client that the project team needs in order to perform creation of the project planSet internal and external meetings, as needed, maximizing utilization, progress and timelinesMonitored resources and budget on a weekly basisConducted exit meetings with the project teams and clients. Looked for new SOW or Change Request opportunities with clients based upon perceived future needsHewlett Packard: Herndon, VAPROJECT MANAGER From 2/2014 To 12/2018Managed, on average, 5 projects simultaneously working with Shareholders, Product Owners, the Development Team and any outside vendors through the entire project lifecycleAssessed market competition and determined areas to drive differentiation against competitors SaaS/DaaS offeringsIdentified software and service features required to create a competitive advantage in the SaaS and DaaS market.Built strong relationships with the engineering, region category teams, and product marketing to identify priorities and activities needed to drive end business resultsActed as the product owner in conjunction with being the project managerConducted onsite and remote sessions with customers, partners and internal sales and field (technical sales, delivery, support) teams to get input and feedbackProvided leadership and work within cross-division functional teams or projects that affect the organizations long-term goals and objectives.Regularly recommended products, services, and solutions for strategic direction to senior management.Backlog refinement Built, pruned, and maintained the team requirements backlog (consisting of user stories, defects, and enablers) with input from the key stakeholdersResponsible for all phases of the project lifecycle: initiation, planning, execution, monitoring and controlling, closing in an Agile environmentHewlett Packard: Herndon, VANETWORK ENGINEER From 12/2012 To 2/2014Responsible for network security, documentation, and administration of network equipmentMaintained overall network health and carried out network tasks based on business objectives and agreed upon priority levelImplemented all technical tasks to the client in accordance with an agreed technical designUtilized a broad spectrum of HP technology in order to provide part or all of a detailed technical design which meets customer requirementsWorked with and under the direction of the Project/Technical Manager and appointed team leadsAdministered RIP, OSPF, EIGRP, BGP routing protocols, Voice Over IP and QoS configuration on both routers and switchesManipulation of LAN/CAN/MAN/WAN Protocols including but not limited to MPLS, VOIP, Multicast RoutingProficient in Cisco Command Line Interface in provisioning and support of Routers, Switches (2500, 3500, 4500), Implementation of Cisco PIX/ASA Firewalls and all network devices/services on the LAN and WANADP: Fort Washington, PAPRODUCT ANALYST / SOFTWARE IMPLEMENTATION SPECIALIST From 12/2008 To 12/2012 (FTE)Supported the business strategy by articulating the vision and mission of the product roadmap, including implementation and prioritization of ADPs HCM Cloud Products (ADP Vantage HCM, ADP Enterprise HR, ADP Smart Compliance)As product owner, managed execution of product launches from product definition and planning through production, release, and end of lifeWorked closely with Mid-Market to Enterprise Market Sales Team to develop functional requirements from the business while evaluating their potential and practicality by analyzing market and customer needsParticipated and worked with IT team to complete User Acceptance TestingActed as user champion when coordinating product development with business stakeholder and align all development activity with business goals and prioritiesManaged the product backlog by ensuring clear visibility of the business prioritization.Partnered with IT to clarify business requirements, balance business needs with technical requirements, and recommended alternative technical approaches to meet design requirements when neededDirected and managed project development from inception to completion working with an annual budget of 3 million dollarsEDUCATIONHampton University 5/1995B.S. in Business ManagementU.S. Army CertificationMicrowave Radio Systems OperationsPMP Certified - 2991103 |
