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Click here or scroll down to respond to this candidateCandidate's Name
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PHONE NUMBER AVAILABLE PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjectiveMotivated and detail-oriented professional seeking a Desktop Support role where I can apply my extensive experience in computer repair, hardware troubleshooting, software configuration, and customer service. Eager to contribute technical skills and problem-solving abilities to maintain and improve IT systems and support users in a dynamic organization.Summary of QualificationsOver 8 years of experience in computer repair, troubleshooting, and customer service.Proficient in software installation, system updates, network configuration, and hardware repair.Strong organizational and communication skills with a history of reliable, team-oriented work.Adept at providing technical support, both remotely and in person, to resolve hardware and software issues.Experience in maintaining workplace safety, ensuring the proper function of IT systems, and collaborating with team members.Technical SkillsHardware: Computer assembly, hardware diagnostics and repair, peripheral setup.Software: Installation, configuration, and updates of Windows and macOS systems.Networking: Basic network configuration, Wi-Fi troubleshooting, and Ethernet setup.Tools: System imaging, disk cloning, and virus/malware removal tools.Customer Service: Effective communication with end-users to resolve issues in a timely manner.Problem-Solving: Identifying, diagnosing, and troubleshooting both hardware and software issues.Professional ExperienceFreelance Computer Repair TechnicianNew York, NY 06/2012 11/2021Provided end-to-end computer repair services, including software installation, hardware diagnostics, and network management.Assisted clients with troubleshooting software and hardware issues, achieving high customer satisfaction.Performed virus/malware removal, operating system installations, and data backup/recovery services.Managed small networks, ensuring optimal performance and uptime for clients.Receiving Team MemberBurlington Coat Factory New York, NY 11/2022 09/2023Organized and processed merchandise, ensuring accurate inventory tracking through data entry systems.Utilized attention to detail and organizational skills to maintain a clean and efficient stockroom.Collaborated with team members to ensure merchandise was accurately placed on the sales floor.Provided assistance with IT systems within the store as needed, including troubleshooting computer-based inventory systems.Security GuardBrosnan Risk Consultants New York, NY 06/2010 09/2012Ensured safety of a large office building by patrolling premises, monitoring security cameras, and performing reception duties.Assisted in emergency situations, coordinating with police, EMS, and fire departments.Checked and maintained the status of the buildings fire safety system.EducationCertificate in Computer Repair LaGuardia Community College, New York, NY 01/2009Security Guard Training Certificate 12/2010High School Equivalency Diploma New York, NY 07/2007Concentration in Game Development LaGuardia Community College, New York, NY Graduation: 08/2022Ongoing Studies in Computer Networking BMCC, New York, NYCertificationsSecurity Guard Training Certificate, 2010Computer Repair Certification, LaGuardia Community College, 2009ReferencesNalini Burlington ManagerCell: PHONE NUMBER AVAILABLEJose Vidal Gomez JnrCell: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLEJerry NunezCell: PHONE NUMBER AVAILABLE/pre> |
