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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Plano, TX Street Address
SummaryOrganized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Skills Decision Making Employee Recruitment and Hiring Risk Management Critical Thinking Electronic Medical Record Software Training and Mentoring Records Maintenance Patient Advocacy HIPAA Guidelines Risk Analysis Patient Safety Records Management Risk MitigationExperienceComfort Keepers Denton, TXHome Health Aide03/2017 - 10/2017 Dressed, groomed and fed patients with limited physical abilities to support basic needs. Helped client with medication self-administration. Planned, prepared or served meals to patients according to prescribed diets. Maintained clean and well-organized environment for client happiness and safety. Delivered high level of assistance with cooking, meal preparation and shopping. Directed patients in simple prescribed exercises and assisted with daily physical therapy routines. Improved patient outlook and daily living through compassionate care. Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming. Assisted with client personal care needs to foster independence and well- being. Helped clients move in bed, stand or walk using proper body mechanics techniques. Reported any changes in the client's physical or emotional condition to supervisor immediately. Recognized emergency situations and implemented appropriate procedures. Provided patients and families with emotional support and instruction. Aided with mobility and independence for disabled individuals and continually monitored safety. Provided companionship and monitored health condition of clients. Assisted with personal care activities, such as bathing, dressing and grooming. Changed bed linens and maintained a clean living environment for the client's safety. Helped clients stay happy and healthy by providing mental and emotional support. Developed strong and trusting rapport with patients to facilitate smooth, quality care. Maintained confidentiality of patient information at all times as per HIPAA regulations. Assisted clients with bathing, dressing and incontinence care. Cared for patients by assisting with personal hygiene tasks and completing basic household chores. Cared for patients by washing and ironing laundry, cleaning or assisting with personal care. Entertained, conversed with or read aloud to patients to maintain mental health and alertness. Took initiative to ensure all tasks were completed efficiently within the designated time frame. Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files. Followed HIPAA regulations to maintain confidentiality of sensitive patient information.Jordan Home Health Greenville, TXHome Health Aide05/2016 - 10/2017 Administered medications as instructed by physician or nurse practitioner. Dressed, groomed and fed patients with limited physical abilities to support basic needs. Helped client with medication self-administration. Planned, prepared or served meals to patients according to prescribed diets. Maintained clean and well-organized environment for client happiness and safety. Delivered high level of assistance with cooking, meal preparation and shopping. Improved patient outlook and daily living through compassionate care. Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming. Assisted with client personal care needs to foster independence and well- being. Helped clients move in bed, stand or walk using proper body mechanics techniques. Transported clients to doctor appointments and social events. Reported any changes in the client's physical or emotional condition to supervisor immediately. Documented patient status and reported changes in care needs. Recognized emergency situations and implemented appropriate procedures. Transported individuals to medical appointments and assisted with errands. Provided patients and families with emotional support and instruction. Aided with mobility and independence for disabled individuals and continually monitored safety. Provided entertainment and companionship through conversation, reading, and board games. Provided companionship and monitored health condition of clients. Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits. Assisted with personal care activities, such as bathing, dressing and grooming. Changed bed linens and maintained a clean living environment for the client's safety. Helped clients stay happy and healthy by providing mental and emotional support. Developed strong and trusting rapport with patients to facilitate smooth, quality care. Maintained confidentiality of patient information at all times as per HIPAA regulations. Assisted clients with bathing, dressing and incontinence care. Cared for patients by assisting with personal hygiene tasks and completing basic household chores. Cared for patients by washing and ironing laundry, cleaning or assisting with personal care. Accompanied clients to doctors' offices or on other trips outside home. Managed patient transportation and appointment scheduling. Entertained, conversed with or read aloud to patients to maintain mental health and alertness. Organized and administered medications on schedules to alleviate symptoms and improve quality of life. Maintained updated records and safeguarded patient privacy in accordance with HIPAA. Took initiative to ensure all tasks were completed efficiently within the designated time frame. Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files. Followed HIPAA regulations to maintain confidentiality of sensitive patient information. Tracked and reported clients' progress based on observations and conversations. Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.University Behavioral Hospital Denton,TXFront Desk Receptionist09/2012 - 10/2013 Managed incoming and outgoing mail, courier services, faxes and other correspondence. Worked with housekeeping and maintenance staff to address and resolve building and room issues. Performed data entry into computer systems to maintain accurate records of customer information. Protected clients' rights by maintaining confidentiality of personal and financial information. Maintained an organized reception area and ensured that all guests were attended to promptly. Greeted visitors entering establishment to determine nature and purpose of visit. Answered multi-line phone system and managed calls by routing to proper extensions or taking messages. Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed. Greeted visitors to provide information and direct to appropriate personnel. Explained policies and procedures to visitors. Monitored reception area to provide consistently safe, hazard-free environment for customers. Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries. Provided administrative support such as filing documents, photocopying and scanning materials. Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process. Greeted customers warmly and made them feel welcome. Signed for packages, recorded deliveries and distributed to personnel. Securitas Security Services Dallas, TXAccount Manager, Human ResourcesGeneralist01/1991 - 04/2007 Managed multiple accounts simultaneously while meeting deadlines. Developed and maintained relationships with key accounts to ensure customer satisfaction. Created comprehensive reports on account performance and presented them to senior management. Resolved customer complaints in a timely manner. Built and maintained productive relationships with customers and internal partners. Acted as main point of contact in matters relating to client concerns and needs. Motivated and worked with onboarding team members to successfully integrate new employees into organization. Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements. Greeted and assisted customers to foster positive experiences. Recruited, hired and trained new hires to optimize profitability. Conducted new hire orientation sessions and onboarding activities to ensure successful transition into the organization. Developed and maintained job descriptions, performance evaluation forms, employee handbooks, and other HR related documents. Assisted with recruitment efforts by sourcing candidates through various channels such as LinkedIn, Indeed, Glassdoor. Provided guidance on labor laws and regulations to ensure compliance with applicable federal, state and local rules. Coordinated employee benefits including health insurance plans, 401k savings plan, vacation and sick leave policies and other programs. Performed data entry of employee information in HRIS system for accurate record keeping. Analyzed organizational structure to determine staffing needs based on workload requirements. Investigated employee complaints or grievances related to workplace issues or violations of policy. Maintained up-to-date knowledge of current trends in Human Resources management techniques and strategies. Advised managers on effective methods for handling disciplinary actions or terminations when necessary. Facilitated conflict resolution between employees through mediation sessions or counseling services. Evaluated job applications received from potential candidates against established criteria for job qualifications. Monitored attendance records to track tardiness or absences in order to enforce attendance policies. Responded promptly to inquiries from internal staff members regarding employment matters. Participated in career fairs or recruiting events at local colleges and universities for talent acquisition purposes. Maintained records of payroll forms, leave notifications, employee files, benefits information and workers' compensation files. Conducted background checks, reference checks and employment verification. Conducted employee hiring and exit interviews. Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization. Worked on 401(k) administration, FMLA and workers' compensation claims and benefits. Researched employee relations issues and conducted meetings with employees and supervisors. Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes. Worked with HR department to devise and update policies as needed for corporate accountability and workplace health. Audited job postings for old, pending, on-hold and draft positions. Conducted benefits administration for [Number] benefit-eligible employees. Designed new employee packages and sent out via mail and e-mail. Education and TrainingThe College of Health Care Professions Houston, TX Bachelor of Science in Healthcare Management05/2019 |
