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Title Medical Assistant Front Office
Target Location US-TX-San Antonio
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Candidate's Name
Employment History:Dr. Richard B. Hecker, DO, FAOCA  San Antonio, TX September Street Address   Present Medical Assistant General administrative duties include patient identification processing and clinical chart retrieval Standard nursing assessments questions and recording on patients chart Determination of Visual Acuity Vital sign determinations such as height, weight, temperature, pulse, blood pressure, etc Perform phlebotomy, blood draws, and IV insertions. Computerized patient scheduling (front & backside website management) and financial tracking of patient accounts. Understanding of the Federal Aviation Administrators Guide for Aviation Medical Examiners. Perform pilot aviation medical exams to include 12-lead EKGs; determination of visual acuity and Phoria testing; Audiometric testing; POC dipstick urinalysis screening; and basic patient recording. Proficient with MS WORD and EXCEL.US Dermatology Partners  San Antonio, TX September 2018  April 2019 Front Office Medical Assistant Managed patient check-in and check-out, providing a welcoming and professional experience. Scanned ID and insurance cards, collected copays, and handled insurance verification. Answered phone calls, scheduled and confirmed appointments, and prepared charts for the following day. Entered patient demographics and scanned paperwork into charts for accurate record-keeping. Closed out daily batch transactions. Proficient in EMR systems: MOMS, INSTAMED, and Nextgen. Connally Memorial Medical Center  Floresville, TX November 2015 September 2017 Medical Assistant- Admission/Scheduling Department Answered phone calls and registered patients for inpatient ER and outpatient procedures. Verified patient demographics and completed insurance verification and authorizations. Calculated coinsurance and collected payments from patients. Coordinated with the Scheduling Department to schedule procedures as ordered by PCP. Verified insurance coverage and calculated coinsurance due at the time of service. United Healthcare  San Antonio, TX 2005  2014Administrative Support & Business Segment Liaison Served as front-desk receptionist, greeting visitors and escorting them to the appropriate individual or conference room. Operated a Cisco 6-line switchboard system to manage inbound and outbound calls. Provided administrative support and acted as a business segment liaison for both San Antonio and out-of-state offices. Managed departmental files, performed data entry, and coordinated meetings using MS Outlook. Administered badge issuance and maintained software requests and license agreements. Education & Certifications: CPR/AED Certified OSHA Medical Office Compliant San Antonio College of Medical Assistants (Certificate of Completion 1988) John Marshall High School (1983-1987) Graduate

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