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PROFESSIONAL SUMMARYHighly experienced Executive Administrative Assistant with IBM Corporation, offering comprehensive support to senior executives across global business units, including software, services, sales, and marketing. Known for adeptly managing complex calendars, coordinating high-stakes meetings with C-Suite clients, and ensuring seamless executive operations. Expertise in travel management, expense reporting, and adherence to corporate policies and compliance standards.KEY SKILLSExecutive Administrative SupportGlobal Client Relations & C-Suite InteractionStakeholder Communication & Relationship ManagementProblem Solving & AdaptabilityCalendar Management & Meeting CoordinationComplex Travel Management (Domestic & International)Expense Reporting & Compliance (Concur)Policy Adherence & Regulation UpdatesProficient in Microsoft 365, including CopilotPROFESSIONAL EXPERIENCEIBM (Under Manpower Contract)Executive Administrative AssistantMarch 2018 - July 2024Provided high-level administrative support to VPs and Directors with global responsibilities in IBMs business units  Services, Software and Sales.Managed complex calendars, scheduling Teams/WebEx/Zoom calls, and organizing in-person meetings across multiple time zones.Coordinated domestic and international travel, handling all logistics, including car services and hotel bookings.Processed and audited expense reports using Concur, ensuring compliance with corporate policies.Planned and executed internal/external meetings and events, adhering to IBMs strict guidelines.IBM CorporationExecutive Administrative AssistantMarch 1999 - March 2018Supported senior executives in various global business units in Services, Software and Sales, managing intricate scheduling and meeting coordination.Acted as a key communication liaison, handling interactions with C-Suite clients and executive assistants.Organized extensive travel itineraries through American Express Travel, ensuring alignment with evolving corporate travel policies and global regulations.Processed executive expense reports via Concur, resolving discrepancies in collaboration with auditors and approvers.EDUCATIONTravel Industry Essentials CertificationTravel Institute, Passaic, New Jersey, 1980LANGUAGESFluent in Spanish and EnglishREFERENCESMr. Tony Menezes, Global Managing Partner, Business Process Operations, IBM Consulting, menezes@us.ibm.com.Others available upon request