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Be A Customer Service Resume Lenoir, NC
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Title Be A Customer Service
Target Location US-NC-Lenoir
Phone Available with paid plan
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Candidate's Name
Street Address  PHONE NUMBER AVAILABLEPROFESSIONAL EXPERIENCEUtility Solutions, Inc.: Hickory, NC (9/2023 to 7/24/2024)A designer and manufacturer of hot line tools and products for the electrical power industry.Fill Operator - (9/2023 to 7/24/2024)I was responsible for measuring material in preparation for building link sticks for lineman. Rolled fiberglass material based on a recipe according to the size of mandrel being used. Wind mandrel with tape in preparation for baking in oven. I performed the housekeeping standards to my work area and completed the daily worksheets required.Baxter Healthcare: Marion, NC (6/2019 to Present)Manufacture IV and peritoneal dialysis solutions as well as empty containers and component parts for other Baxter facilities.Fill Operator - (6/2019 to Present)I was responsible for loading IV bags onto the RFM and inspecting them for defects. Once the IV bags are filled, I begin inspecting them for correct volume, lot number, expiration date and any defects that would compromise their integrity.UTC Fire and Safety; Lincolnton, NC (3/2019 to 6/2019)Manufacture fire alarms, smoke alarms and security systems.Fire Panel Technician - (3/2019 to 6/2019)Responsible for assembling and testing of fire panels prior to packaging them for shipment.BEMIS; Lenoir, NC (4/2018 to 7/2018)Manufacture of injection molded plastic products.Press Operator - (4/2018 to 7/2018)Responsible for operation of an injection press. Check parts for visual defects. Pack parts for shipment.HEALTH OPTIONS PHARMACY; Hudson, NC (5/2016  1/2018)Health Options Pharmacy is a closed pharmacy which caters to nursing and assisted living facilities.CPhT  (5/2016  1/2018)I was responsible for unloading previous nights deliveries which contained returns and signed manifest. I filed the manifest and separated returns, filled backorders in blister packs, opus and boxes while putting up daily orders. I also filled daily orders in sequence of delivery run and once they were filled and scanned to tote they were then manifested. Answering phones when needed along with calling facilities to obtain patient information.OMNICARE; Hickory, NC (4/2010 to 5/2016)Omnicare is a closed pharmacy which caters to nursing and assisted living facilities.CPhT - (4/2010 to 5/2016)I was responsible for filing orders in various locations within the pharmacy. I also released and filled backorders after returns were sorted. When needed, I keyed prescriptions, priced orders and processed returns. My daily obligations included initialize order, post, fill, scan, manifest and pack for shipment. I was also responsible for preparing the monthly calendar for the auto med and cycle fill scheduling.PSC MEDSUPPLU, LLC; Hickory, NC (11/2008 to 9/2009)Mail order pharmacy based out of Greensboro, NC.Client Representative - (11/2008 to 9/2009)I lead the satellite office for mail order pharmacy. I worked with the Doctors and Nurses in the clinic to provide clients with patient assistance as well as the Social Workers to ensure clients received needed medication. I assisted with customer service, filing, accounts receivable, weekly bank deposits and other duties as needed.BURKE PHARMACY; Morganton, NC (11/2004 to 5/2008)Burke Pharmacy is an independently owned pharmacy striving to be the best in customer service and care.Certified Pharmacy Technician - (11/204 to 5/2008)Responsible for filling compounding prescriptions daily when needed as well as order entry. Responsible for contacting doctors wither for refill request or for prior authorizations, also taking doctors prescriptions over the phone for patients. I contact insurance companies when problems arise or questions needing an answer. Also, pricing orders to stock shelves and run cash register when needed.HICKORY FAMILY PHARMACY; Hickory, NC (9/1999 to 10/2004)Family owned pharmacy dedicated to providing excellent customer service and care.Senior Pharmacy Technician - (9/1999 to 10/2004)Responsible for filling and compounding prescriptions, filing various insurance, run monthly statements, and post charges and payments to accounts. When needed prepare daily deposit.KELCH INJECTION TECHNOLOGY; Lenoir, NC (8/1998 to 3/1999)Manufacture of injection molded plastics for lawn and garden equipment.Press Operator - (8/1998 to 3/1999)Responsible for operation of an injection press. Check parts for visual defects. Pack parts for shipment.Quality Assurance - (10/1998 to 3/1999 Fill-in)Responsible for inspection of products. Perform freeze and impact tests. Rework products that have been placed on hold. Inspect incoming inventory.UNITED SEWING MACHINE SALES; Conover, NC (4/1998 to 8/1998)Supplier of industrial sewing machines and accessories.Accounts Payable Clerk - (4/1998 - 8/1998)Responsible for matching invoice, receipts and purchase orders. Entering invoicesin preparation for payment selection. Run weekly check runs and mail.GREER LABORATORIES; Lenoir, NC (5/1995 to 4/1998)Produce allergy medicines for humans and vets.Prescription Technician - (5/1995 - 4/1998)Responsible for mixing allergy medicines in a sterile environment. Prepared schedulesof prescriptions to be mixed. Labeled and verified temporary to permanent labels.VALDESE HOSPITAL; Valdese, NC (11/1994 to 5/1995)Healthcare facility.Unit Secretary - (11/1994 - 5/1995)Responsible for transcribing orders. Entering X-rays, lab tests and ultrasounds forscheduling. Stuffed and set up charts. Made copies of medicine sheets.HEALTHCARE PRESCRIPTIONS; Indianapolis, IN (4/1993 to 11/1993)Supplied nursing homes with medical supplies and medicines.Prescription Technician - (4/1993 - 11/1993)Responsible for filling prescriptions for nursing homes. Mixed IVs and hyperal forpatients.EDUCATION: WEST CALDWELL HIGH SCHOOL; Lenoir, North Carolina (1992)CALDWELL COMMUNITY COLLEGE AND THECHNICAL INSITIUTE.Lenoir, North CarolinaPROFESSIONALTRAINING: Primary Compounding, PCCABasic Medicaid TrainingREFERENCES: Upon Request.

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