| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidatePage 1 3Candidate's Name
Vice President, Employee EngagementEMAIL AVAILABLE PHONE NUMBER AVAILABLELinkedIn Corinth, TXSeasoned and dynamic Vice President of Engagement with proven track record of leading cross-functional teams and driving strategic initiatives to augment employee experience and operational efficiency. Adept at revitalizing team dynamics, enhancing community engagement, and achieving turnaround success to boost organizational performance and employee morale. Proven success in negotiation, conflict resolution, public relations, business development, and corporate communications. Results-oriented and collaborative, with demonstrated ability to cultivate robust strategic partnerships and champion innovative business growth. Committed to fostering work culture of continuous improvement and talent development, with strong focus on team leadership, mentoring, and problem-solving. Areas of Expertise Employee Engagement & Retention Program Development Project Management Life Cycle Corporate & Strategic Planning Cross-Functional Team Leadership Employee Relations Partnership Development Community Outreach Process & Cost Optimization Financial & Budget Management KPI Monitoring & Reporting Training & DevelopmentKey Accomplishments Led corporate social responsibility campaigns, creating meaningful societal influence while gaining concrete business benefits like enhanced brand awareness and elevated employee motivation. Spearheaded departmental merger between two business functions, leading to improved organization-wide communications and increased collaboration across teams. Created and oversaw employee engagement initiatives for recognizing outstanding employee performance, thereby fostering culture of appreciation within team.Professional ExperienceCredit Union of Texas, Allen, TXVice President, Engagement (Jan 2023 Jul 2024) Sept 2018 Jul 2024 Progressed across multiple roles with growing scope of responsibilities, championing each position through high-level strategic planning, employee and public relations, cost optimization, and cross-functional team leadership skills. Spearheaded all aspects of employee and community engagement. Led cross-functional teams to drive project success, operational efficiency, and client satisfaction. Fostered employee motivation to improve retention and team capabilities. Commenced and governed community volunteering activities. Encouraged culture of innovation and sustainable growth by embedding continuous process improvement plans. Oversaw profit and loss management, financial planning, and budgeting to optimize return on investment. Negotiated and secured multi-year contracts while forging partnerships with clients, suppliers, and key sponsors. Owned strategic planning for new alliances to ensure alignment with corporate standards. Developed and implemented new initiatives in collaboration with senior management, sales, and marketing teams to drive business growth. Administered marketing strategies to expand brand presence and increase market share in competitive sectors. Directed 13-member team of dedicated professionals, comprising seven community engagement officers, three community engagement specialists, two chefs, and one employee engagement specialist. Regulated procurement and distribution of promotional items, achieving 20% reduction in corporate spending. Selected by COO to lead senior round table discussions on quarterly basis, bridging communication gaps and breaking internal silos to drive corporate alignment towards long-term objectives. Finalized multiple contracts, including Allen American ECHL Hockey Team, Allen ISD High School Stadium, and The City of Allen(naming rights to event center and city events). Initiated product launches across diverse markets via market research and customized offerings per customer needs. Achieved three bonuses in 2023 in recognition of exceptional performance. Orchestrated 250 events in 2023, with estimated increase to 350 events in 2024 through two food trucks. Delivered 830 events in 2023 and projected to complete 900 in 2024 while concurrently driving down expenses. Oversaw implementation of longitudinal employee survey program for new hires by partnering with software company to distribute, compile, and analyze employee feedback on 30th, 60th, and 180th day post joining, further devising and deploying corrective action plans to augment employee engagement plans. Page 2 3 Strategized and operationalized business expansion plans and transformed multi-cultural team into high-performing employees, leading to notable contributions toward Credit Unions growth. Steered corporate social responsibility initiatives, generating positive social impact alongside tangible business advantages, including improved brand reputation and boosted employee morale. Vice President, Administration (May 2022 Jan 2023) Analyzed departmental needs to optimize resource allocation and project prioritization. Partnered with executive leaders to formulate and deploy long-term business strategies. Steered cross-functional teams to facilitate project completion and ensure on-time delivery of outcomes. Built work culture of continuous improvement by implementing professional development programs and creating opportunities for internal career advancement. Orchestrated merger of two departments, resulting in enhanced communication channels and cross-functional collaboration. Employee Engagement Manager (Dec 2020 Jun 2022)Enhanced organizational culture by spearheading employee engagement strategies and programs. Enabled achievement of strategic goals by leading employee engagement specialist. Produced reports to track and examine trends in employee engagement and turnover. Analyzed employee satisfaction metrics to identify improvement areas and formulated targeted action plans. Fostered inclusive workplace by leading diversity and inclusion initiatives to ensure team members felt valued and supported. Planned and implemented team-building events to nurture collaborative and positive work environment. Administered annual engagement surveys to extract critical insights on workplace satisfaction. Determined and resolved employee relations issues in collaboration with team managers. Established and monitored employee recognition programs to acknowledge exceptional performance, thereby cultivating culture of appreciation within team. Created and delivered employee experience training sessions focused on aligning new hires with organizational history, vision- mission, and culture. Instituted new mentoring plans, pairing seasoned professionals with newer staff, to facilitate knowledge transfer and employee growth. Led focus group discussions to broaden understanding of diverse issues arising due to poor employee morale. Manager, Community Engagement (Feb 2019 Feb 2020) Owned strategic planning and implementation of community event calendars. Conceptualized and shaped overall objectives of community outreach events. Ensured each event was fully staffed and equipped with necessary marketing materials. Coordinated invitations and advertising strategies to maximize event attendance and engagement. Steered purchasing procedures for all giveaway items. Enhanced community visibility and engagement through targeted advertising and strategic invitation distribution. Community Engagement Officer (Sept 2018 Jan 2019) Conducted in-depth analysis of community needs to inform development of strategic engagement plans. Oversaw and allocated budgets for community outreach initiatives. Cultivated strong partnerships with local organizations and served as primary organizational liaison. Assessed funding requests and delivered recommendations for donations and sponsorships. Orchestrated high-level administrative support for board members while ensuring uninterrupted operations during meetings and special events. Facilitated crafting and disseminating of business communications through various channels, including email, social media, and direct mail. Strengthened community relations by establishing new partnerships, thereby enhancing organization's outreach and impact. Boosted public engagement and awareness of community initiatives through targeted use of social media platforms. Organized and led successful outreach programs and events to boost community involvement and volunteerism. CoServ (Denton Counter Electric Cooperative, Inc.), Corinth, TX Area Manager III Business & Government RelationsAug 2009 Aug 2018Built and sustained strategic partnerships with key stakeholders, including government officials, city council members, and business leaders, to facilitate discussions on electric and gas services. Conferred with residential and commercial developers to negotiate and secure contracts for installing electric and gas facilities. Addressed key customer account concerns and collaborated on strategies to lower electric expenses. Fostered collaborative relationships to address stakeholder needs. Contributed to financial oversight by assisting in departmental budget preparations and report generation. Enhanced organizational presence within local Chamber of Commerce by advocating for cooperative interests and bolstering community engagement.Page 3 3Additional ExperienceCredit Analyst III, HSBC Auto Finance, Lewisville, TX Financial Services Representative, Community Credit Union, Coppell, TX Business Manager, Sam's Club #6376, Addison, TXMerchandise Manager, Sam's Club #6255, Plano, TXEducationMaster of Business Administration, Texas Women's University, Denton, TX Bachelor of Business Administration and Management, Texas A&M University, College Station, TX Licenses & CertificationsCertificate in Banking and Financial Support Services, SW Graduate School of Banking at SMU, Dallas, TX, In Progress CUSE Advanced Management, Cornell UniversityCertified Key Account Executive, National Rural Electric Cooperative Association (NRECA) Certified Credit Union Executive Manager (CRM), Credit Union Executive Society Professional AffiliationsMember, Texas Association of OfficialsFootball Official, Dallas Football Officials Association |
