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Street Address Glenwood Rd. Apt. C3Brooklyn, NY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEObjective: Seeking a position in technology that will enable me to fully utilize my technical skills.Education:New York City College of Technology01/05 10/09, Bachelor of Technology DegreeBachelor of Technology Degree, Computer SystemsBorough of Manhattan Community College01/02 -12/04, Associates Degree in Applied ScienceAssociates in Applied Science, Computer ProgrammingAreas of concentrationObject Oriented Systems Analysis and DesignObject-Oriented System AnalysisObject-Oriented DesignDesign of Object-Oriented Distribution SystemsDatabase System DesignDesign of Microcomputers DatabasesDesign of Distributed DatabasesData WarehousingWeb DesignWeb Page Design and ImplementationJava Programming & JavaScript for Web pagesInstalling and maintain the internet info serverWork Experience:03/23-08/24: IT-Remote Assist, LLC.Title: Information Technology ManagerOversee vendors/partners/contractors/Budgeting and Cost ManagementProject ManagementManages all IT functions and supportIdentify areas of process improvement, build in efficiencies, execute changeCommunicate to internal IT teams & End usersService Desk OversightConsultation Services / Site SurveysCybersecurity Compliance ( Pen Testing, Attack Simulations, Patch management, Security Awareness Training Onboarding)Monitor system performance, identify issues, and perform regular maintenance tasks to ensure optimal system operation. Troubleshoot and resolve technical problems promptly, either independently or in collaboration with other IT teams.10/19-01/23: Alexander Wang, Inc.Title: Information Technology Manager + Cyber Security Specialistoversee technology infrastructure and systems within the organization. Lead a team of IT professionals, and ensuring that technology aligns with the organization's goals and objectives.Collaborate with stakeholders to align IT initiatives with business objectives.Develop support management processes to ensure timely issue resolution and high-quality support service. Determine root cause of recurring issues and communicate impacts appropriately to employees.Oversee the organization's technology infrastructure, including networks, servers, databases, and telecommunications systems. Ensure the availability, security, and reliability of IT systems, and implement disaster recovery plans.Supervise day-to-day IT operations, including system administration, user support, network maintenance, and troubleshooting. Establish and enforce IT policies, procedures, and standards to maintain efficiency and security.Evaluate and select third-party vendors, negotiate contracts, and manage relationships with technology suppliers and service providers. Ensure that vendors deliver quality products and services within agreed-upon timelines and budgets.Implement robust security measures to protect the organization's IT infrastructure, data, and systems from cyber threats. Stay updated on industry regulations and compliance requirements, and ensure the organization's adherence to relevant standards. Including Retail networks, securing and enforcing PCI DSS,GDPR and PII data. Collaborate with other departments, executives, and key stakeholders to understand their technology needs, address challenges, and provide technology solutions that support their objectives.Analytical and problem-solving skills, with the ability to investigate and analyze security incidentsDevelop and deliver security awareness programs and training sessions to educate employees on security best practices, policies, and procedures. Promote a security-conscious culture within the organization.Managed Azure SentinelAnalyze security threats10/15-03/19: Syzygy3, Inc.Title: Systems EngineerDesign, develop, and implement system architectures and solutions based on the organization's requirements. Integrate hardware, software, networks, and other components to create cohesive and functional systems.Install and configure hardware, software, operating systems, and applications to ensure proper functionality and compatibility. Perform system upgrades and patch management as required.Monitor system performance, identify issues, and perform regular maintenance tasks to ensure optimal system operation. Troubleshoot and resolve technical problems promptly, either independently or in collaboration with other IT teams. Implement and maintain appropriate security measures to protect systems from unauthorized access, viruses, and other threats. Conduct regular security audits and assessments, and recommend and implement security enhancements as necessary.Create and maintain accurate documentation of system configurations, procedures, and troubleshooting guides. Ensure that documentation is up-to-date and accessible to relevant stakeholders.Plan and execute system upgrades, migrations, and integrations. Coordinate with stakeholders to minimize disruption and ensure a smooth transition to new systems or versions.Stay updated on emerging technologies, industry trends, and best practices in system engineering. Evaluate new tools, technologies, and methodologies and make recommendations for their adoption to enhance system capabilities and efficiencyManaged Azure Sentinel.Analyze security threats..02/12-10-/15: Alexander Wang, Inc.Title: Network Administrator / IT Coordinator Design, implement, and maintain local area networks (LANs), wide area networks (WANs), and other network infrastructure components. This includes routers, switches, firewalls, wireless access points, and network cabling.Identify, diagnose, and resolve network issues, such as connectivity problems, performance degradation, and network outages. Collaborate with end-users and other IT teams to troubleshoot network-related problems and provide timely resolutions.Support users with Enterprise Resource Planning System (Create, delete, maintain application security permissions)Maintain PBX phone system, re-programming feedsMaintain and support SharePoint end users (create users, modify permissions, etc)Maintain Active Directory users, group policies and security (on our Distributed File System)02/10-02/12: GDB Inc.Title: IT ManagerSetup workstations and ServersRepair Pcs / Laptops / hardware replacementTroubleshoot and support end users with software issuesMaintain Filemaker Pro DatabaseTroubleshoot POS system related issuesConfigure Quickbooks Enterprise multi user mode02/10 06/10: New York City College of TechnologyTitle: Database Programming InternCreate UML diagrams of database processing systemAnalyze Microsoft access databaseCreate, edit, delete tables in database tables in databaseMaintain Microsoft Access equipment tracking database08/05 03/09: Chocolat Blu, Inc.Title: Information ClerkMaintain Enterprise Resource Planning SystemCreate, delete and update products in databaseManage and update Yahoo Ecommerce siteReport errors and bugs in systemConsolidate database products using a Graphical User InterfaceSkills:Applications:Microsoft office suite, Office365, DHCP, DNS,VMware, Access, Viso, Visual Studio, Citrix, Quicbooks, Filemaker pro, IIS, Apache, Exchange Servers, FileZilla server, Spiceworks, VNC Viewer, Acronis True Image, AVG Enterprise Server/CAL, Active Directory, PBX, MYSql,account management, Azure AD Sync, Infrascale clould backup, Meraki MX firewall, Meraki WAPS, Meraki Switches, Cisco MDM, Apple iOS/ Android activesync.Programming Languages:C++, Java, JavaScript, PHP, SQL |