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Property ManagerPHONE NUMBER AVAILABLEEMAIL AVAILABLEOVERVIEWI have been in Property Management for over 7 years. I have succeeded in finding the right home for multi-family and student housing. I have experience in budgeting, purchasing, leasing. I have owned my own rental property for 13 years.EXPERIENCEVRG Residential LLC2022-2024 Property ManagerUnderstand, communicate, and enforce community safety, emergency, and fire evacuation policies and procedures, providing emergency response and referral services and resourcesDocument and address behaviors of residents that violate the law or the community lease agreementIdentify and report safety and security risksUnderstand the needs and expectations of residents, prospective residents, clients, and vendors and exceed their expectations Work on Budgets for all our vendors Maximizes revenue and occupancy Maintain a clean and professional work environment Report time and attendance Understand the lease document and all related addendums and be able to clearly communicate to residents, prospective residents, and parents all relative information Participate in all move-in and move-out related activities Manage time efficiently and effectively Assist in corporate projects as requested Prepare marketing plans and develop new strategies and programs designed to meet occupancy goals Prepare/monitor daily and weekly leasing reports in order to make pricing recommendations to ensure optimal rent growth Ensure leasing staff complies with corporate procedures and government laws on Fair Housing Ensure all data is accurately entered in Entrata, resulting in quality follow-up Project a favorable image of the community to achieve property objectives and public recognition Generate and track traffic of prospective residents by utilizing effective marketing techniques Conduct/oversee all tasks necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining the model and traffic follow up Complete and submit required materials in a timely manner such as market surveys, marketing calendars, guest cards, and service requestsHolmes Property Mangement2017-2022Property ManagerWorked with College Students.Leasing & Market Vacant Units.Collecting Rent Maintaining Compliance of Affordable Housing RegulationsPreparing & Processing Rental ApplicationsOverseeing On-Site Maintenance or Other PersonnelThe Property Manager must have experience in affordable housing property management along with computer literacy in Microsoft Office, Excel, Outlook, and property management software Inspections, Inventory.Prepare marketing plans and develop new strategies and programs designed to meet occupancy goalsPrepare/monitor daily and weekly leasing reports to make pricing recommendations to ensure optimal rent growth Ensure leasing staff complies with corporate procedures and government laws on Fair HousingEnsure all data is accurately entered in Entrata, resulting in quality follow-upProject a favorable image of the community to achieve property objectives and public recognitionGenerate and track traffic of prospective residents by utilizing effective marketing techniquesConduct/oversee all tasks necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining the model and traffic follow upComplete and submit required materials in a timely manner such as market surveys, marketing calendars, guest cards, and service requestAArons U-Haul and Storage2017-2016MangerResponsible for the sales, marketing, occupancy, and delinquency management of the facility.Keeping the facility rented at optimum levels by effectively utilizing advertising, promotional and customer relation skills as approved by managementProvides outstanding customer service including assessing and resolving customer problems and professionally handling telephone and walk-in inquiriesShows, rents and cleans self-storage unitsMaintains all required tenant documentation in a neat and orderly manner as directed by managementControls delinquencies through telephone contact and letters on a scheduled basis including sending out monthly invoicesCleans space(s) as vacated, hallways, and grounds as needed. Cleans office and restrooms daily. Makes regular assessment of the condition of the property and resolves maintenance and cleaning issues.Maintains a neat, clean, safe and secure facility including minor maintenance and daily lock checks as well as visual inspection dailyGeneral management of the office including but not limited to opening and closing the office on time each day, keeping and balancing petty cash, making daily bank deposits and preparing daily, weekly and monthly reports as required by managementAssist in preparing units for auction, vacate as prescribed by law, and approved by managementEffectively communicates with management and fellow associatesADT Security (Corporate) Sales Consultant In HomeBuild relationships between new customers and the ADT brand and product portfolioComplete in-home consultation and assessmentPerform installation and activation of equipment including home security camera, security hardware, and IoT and smart home devicesComplete customer onboarding and education of key products and servicesOn-going Training ProgramAttain and strive to exceed budgeted revenue expectationsResponsible for maintaining effective customer communications and building solid customer relationship throughout the accounts life cycleEnsure contractual obligations are fulfilled while quickly resolving customer complaints concerning installation, service or customer experience issues, thereby preserving excellent customer relationsAssure profitability of the channel is achievedBuild and retain effective, productive, motivated Business sales representativesSet production goals, coach and motive team to exceed budget expectationsManage and assign areas to Business representatives within their regionMeasure the activities of each Business Sales Representative to assure their business activities will produce required results and conform with all ADT guidelinesContinuously monitor the sales growth vs. budget expectations, sales plans target objectives, revenue growth performance and increased market share growthImplement and execute Everons Business marketing strategies and business plansWork in conjunction with other department and business leaders to assure congruence with sales and operationsDeveloping sales opportunities to target user segmentsProvide training and education to sales staffDevelop and implement key account strategic and tactical plans that insure account penetration and increased annual businessEDUCATIONDraughons Business College1998-2000Associates of ScienceSKILLSCustomer Service, Leasing, Management, Computer skillsExcellent oral and written communication skillsProven ability to effectively interact with business leaders and customer organizationsFunctional and technical skills in leading a sales organizationExcellent leadership skills evolving financial management abilitiesStrong work ethic, with ability to manage others effectivelyKnowledge in direct sales forecasting activities and setting performance goalsCustomer focusedSuccessful track record managing a successful, customer focused, results driven teams built on integrity and trustConflict management and resolutions skillsProven team building skillsEffective time management and project management skills |