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Click here or scroll down to respond to this candidate Candidate's Name de Fell
Objective
btain a position as a team-player in a people oriented organization
O
where I can maximize my customer service experience in a challenging
environment to achieve the corporate goals.
Work Experience
Assistant Property Manager 00 SW 1st Street
7
Norus Apartments - Chile - March 2014 - June 2024 Miami, Fl. 33130
PHONE NUMBER AVAILABLE
P repared and executed leases, rentals agreements, and other
documents related to the property. EMAIL AVAILABLE
Collected rent payments and ensured timely payments of
invoices.
Monitored and managed tenant relations, including
responding to tenants inquiries and complaints. Skills
Conducted regular property inspections to organize necessary S trong customer
maintenance and repair requests. service skills.
Monitored and enforced lease terms and conditions. Effective leadership.
Negotiated and executed contracts with vendors and service Superior management
providers.
skills.
Monitored and evaluated employees' performance and
Ability to adapt to
offered regular meetings designed to improve service.
Answered phone calls different circumstances.
Problem solving
Hotel Operations Manager skills.
Hotel Boutique 286 - Venezuela - April 2010 - Jan 2014 Microsoft Office Suite.
CRM Software.
S
upporting role of the General Manager. Hotel Software
Maintained the overall operations of the hotel and guest (Fidelius, Hospes,
service, including front desk, reservations, maintenance, and
Front Hotel).
housekeeping to ensure that services are delivered at the
highest standard.
Responded and implemented changes in the hotel operation Education
as required by the direct supervisor.
Handle guest complaints and compliments. Colegio Inmobiliario CL
Worked with staff as per guest feedback to ensure necessary hile - 2021 - 2022
C
improvement. Certificate in Real Estate Sales
National Tourism Institute
Executive Housekeeper
enezuela - 2010 - 2011
V
Hotel Eurobuilding - Venezuela - Jan 2008 - April 2010
Certificate of Hospitality
R
ecruited, Hired, trained, and monitored housekeeping staff. Darnley Career Academy
Coordinated housekeeping staff and schedules, and created ngland 2008 - 2010
E
duty rosters. Diploma in Business
Ordered and stocking supplies, and managed inventory. Management
Ensured that rooms and common areas are clean and
well-maintained.
Languages
Updated and managed housekeeping related fixes and small
repairs. E
nglish
Responded and resolved guest complaints. Spanish
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