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| | Click here or scroll down to respond to this candidateCandidate's Name
Cordele, GA Street Address
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE
Work Experience
Customer Service Representative
Faneuil - Kennesaw, GA
October 2022 to Present
My job duties consisted of assisting customers with concerns about there account. Assisted customers
with any concerns they had about their gas service. Which consisted of completing a turn on order, turn
off order, requesting for customers to receive documents, escalating calls and any other concerns a
customer might have had.
street agent
ENTOUCH WIRELESS - Cordele, GA
April 2022 to January 2023
My job duties consisted of helping individual's who receive any type of government assistance get
approved for a free phone. My daily duties consisted of inputting customer's information into the national
verifier to see if the person qualifies for the benefit. If customer's are approved I proceed to set the
customer's phone up. I answer any questions a customer may have about the lifeline program.
temporary contractor agent
Sitel - Clearwater, FL
September 2020 to December 2021
My job duties consisted of receiving inbound calls from customers calling about their accounts. My daily
duties consisted of updating customer information, authenticating customers accounts, adding notes to
customers account, researching to resolve the customer's issue and helping customer with any issues
they may be experiencing . I also worked different assignments with this company.
temporary contractor representative
Concentrix - Columbus, GA
February 2020 to June 2020
My job duties consisted of receiving inbound calls from customers calling about their accounts. My daily
duties consisted of updating customer information, authenticating customers accounts, adding notes to
customers account, researching to resolve the customer's issue and helping customer with any issues
they may be experiencing .
Education
Associate's in Healthcare Management
Ultimate Medical Academy-Clearwater - Clearwater, FL
September 2017 to May 2019
Skills
Customer Service
Live Chat (Less than 1 year)
Troubleshooting (1 year)
Technical Support (1 year)
Help Desk
Account Management
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