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CONTACT PROFILE
Highly innovative, dedicated, and results-driven professional with extensive
PHONE NUMBER AVAILABLE experience in business procedures and system improvement. Specialized in process
improvement and knowledge enablement flow to cultivate shared understanding,
EMAIL AVAILABLE foster learning, and improve decision-making that aligns with a company's objectives.
1954 Graefield Road
Birmingham, MI 48009 WORK EXPERIENCE
Internal Firm Services
Pricewaterhouse Coopers 2018-PRESENT
EDUCATION
Work with the Knowledge Management (KM) team to conduct quality control of KM
B.S. in Business Administration (2012-2014) materials, define functional style guides, and conduct document control processes and
Concentration: Project Development document register.
University of Phoenix Provided support in developing and delivering KM training and awareness materials.
Support the Finance department with the implementation and transition of Project Galaxy (an
Associate's Degree in Multimedia (2003-2005)
internal divestment of the PwC Global Mobility and Immigration Services practices) to an
Pittsburgh Technical Institute
external partner.
Help in building and enhancing an Environmental, Social, and Governance (ESG) Diagnostic
Tool to include the capability to prioritize improvement opportunities and the impact on the
overall ESG score.
SKILLS Oversee data collection and consolidation for reporting.
Design and deliver quality reporting systems through Power Bi that provide accessible
Technical Skills information for accurate decision-making.
Power Bi Provide training and direction to 10 staff members on how to use Power Bi, as well as
created training and learning materials and helped them develop their own dashboards.
Alteryx
Python
Adobe Photoshop
Internal Auditor
Adobe Illustrator Pricewaterhouse Coopers 2016-2018
Adobe Premiere Identified and evaluated the key risk areas, providing input to the development of audit plans
Microsoft Suite (Office, Outlook) and reasonable assurance that risk management control and systems were functioning as
intended to achieve company objectives.
Interpersonal Skills Reported risk management issues and internal control deficiencies directly to the Audit
Initiative Committee and Management and provide recommendations for improving the Company s
Self-motivation operations in terms of efficient and effective performance.
Performed audit procedures, including identifying and defining issues, developing criteria,
Collaboration
reviewing and analyzing evidence, and documenting the auditing processes and procedures.
Organization Conducted interviews, reviewed documentation, conducted walkthroughs, performed tests,
Creativity developed and administered surveys, and prepare working papers.
Problem-solving Communicated the results of audits via written reports which included: an Executive
Adaptability Summary, detailed observations, and recommendations to the Audit Committee and
Management.
Continuously pursued professional development opportunities, including external and internal
trainings.
Client Account Administrator
REFERENCES Pricewaterhouse Coopers 2013-2016
Developed and maintained an alert system for upcoming deadlines on incoming requests,
Atalla Abdalla projects, and events.
Created client invoices and filing systems.
Recorded, compiled, transcribed, and distributed meeting minutes.
Partner
Handled requests for information and data.
Scanned and copied contracts, notes, and other documents.
EMAIL AVAILABLE
Supported Partners and Directors in managing their calendars.
Following up with clients and obtaining updates on projects.
Supported the team in the preparation of tenders and documentation, communicated with
clients, and ensured that the deliverables are met on a timely basis.
Continuously researched through different outlets to seek out new opportunities.
Haneen Qatamesh Provided operational support to the internal departments as per business
requirements.
Senior Manager Developed project documentation systems and managed project resources, including
assisting with the production of tasks.
Served as client contact for meeting requests and ensuring that all participants are
EMAIL AVAILABLE
notified of all meeting logistics.
Provided general project and company management support as requested.
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