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Title Internal Firm Services
Target Location US-MI-Birmingham
Email Available with paid plan
Phone Available with paid plan
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                       Candidate's Name
CONTACT                                        PROFILE
                                               Highly innovative, dedicated, and results-driven professional with extensive
      PHONE NUMBER AVAILABLE                           experience in business procedures and system improvement. Specialized in process
                                               improvement and knowledge enablement flow to cultivate shared understanding,
      EMAIL AVAILABLE                       foster learning, and improve decision-making that aligns with a company's objectives.

     1954 Graefield Road
     Birmingham, MI 48009                      WORK EXPERIENCE
                                               Internal Firm Services
                                               Pricewaterhouse Coopers                                                        2018-PRESENT
EDUCATION
                                                 Work with the Knowledge Management (KM) team to conduct quality control of KM
B.S. in Business Administration (2012-2014)      materials, define functional style guides, and conduct document control processes and
Concentration: Project Development               document register.
University of Phoenix                            Provided support in developing and delivering KM training and awareness materials.
                                                 Support the Finance department with the implementation and transition of Project Galaxy (an
Associate's Degree in Multimedia (2003-2005)
                                                 internal divestment of the PwC Global Mobility and Immigration Services practices) to an
Pittsburgh Technical Institute
                                                 external partner.
                                                 Help in building and enhancing an Environmental, Social, and Governance (ESG) Diagnostic
                                                 Tool to include the capability to prioritize improvement opportunities and the impact on the
                                                 overall ESG score.
SKILLS                                           Oversee data collection and consolidation for reporting.
                                                 Design and deliver quality reporting systems through Power Bi that provide accessible
Technical Skills                                 information for accurate decision-making.
     Power Bi                                    Provide training and direction to 10 staff members on how to use Power Bi, as well as
                                                 created training and learning materials and helped them develop their own dashboards.
     Alteryx
     Python
     Adobe Photoshop
                                               Internal Auditor
     Adobe Illustrator                         Pricewaterhouse Coopers                                                             2016-2018
     Adobe Premiere                              Identified and evaluated the key risk areas, providing input to the development of audit plans
     Microsoft Suite (Office, Outlook)           and reasonable assurance that risk management control and systems were functioning as
                                                 intended to achieve company objectives.
Interpersonal Skills                             Reported risk management issues and internal control deficiencies directly to the Audit
     Initiative                                  Committee and Management and provide recommendations for improving the Company s
     Self-motivation                             operations in terms of efficient and effective performance.
                                                 Performed audit procedures, including identifying and defining issues, developing criteria,
     Collaboration
                                                 reviewing and analyzing evidence, and documenting the auditing processes and procedures.
     Organization                                Conducted interviews, reviewed documentation, conducted walkthroughs, performed tests,
     Creativity                                  developed and administered surveys, and prepare working papers.
     Problem-solving                             Communicated the results of audits via written reports which included: an Executive
     Adaptability                                Summary, detailed observations, and recommendations to the Audit Committee and
                                                 Management.
                                                 Continuously pursued professional development opportunities, including external and internal
                                                 trainings.

                                               Client Account Administrator
 REFERENCES                                    Pricewaterhouse Coopers                                                              2013-2016
                                                  Developed and maintained an alert system for upcoming deadlines on incoming requests,
    Atalla Abdalla                                projects, and events.
                                                  Created client invoices and filing systems.
                                                  Recorded, compiled, transcribed, and distributed meeting minutes.
          Partner
                                                  Handled requests for information and data.
                                                  Scanned and copied contracts, notes, and other documents.
          EMAIL AVAILABLE
                                                  Supported Partners and Directors in managing their calendars.
                                                  Following up with clients and obtaining updates on projects.
                                                  Supported the team in the preparation of tenders and documentation, communicated with
                                                  clients, and ensured that the deliverables are met on a timely basis.
                                                  Continuously researched through different outlets to seek out new opportunities.
    Haneen Qatamesh                               Provided operational support to the internal departments as per business
                                                  requirements.
          Senior Manager                          Developed project documentation systems and managed project resources, including
                                                  assisting with the production of tasks.
                                                  Served as client contact for meeting requests and ensuring that all participants are
          EMAIL AVAILABLE
                                                  notified of all meeting logistics.
                                                  Provided general project and company management support as requested.

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