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| | Click here or scroll down to respond to this candidateHelloIm Candidate's Name
Street Address JOHNSON WOODS DRBATAVIA, IL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESkillsTrusted partner/teammate; ability to collaborate; exceeding expectation; organization; adaptability/ability to bring positivity to any situation; effective escalation/recovery skills to solve problems; accuracy/attention to detail; time management/punctuality; excellent customer service.ExperienceJULY 2022 - CURRENTTarget, Naperville, IL - Ulta Beauty ConsultantUse the store's technology to have an understanding of sales goals, inventory levels, visual merchandising guides and standards.Work in an energetic and fun team environment to deliver for our guests; contribute to meeting/exceeding team/store goals.Engage with guests in a genuine way to understand their needs and level of service they prefer; guide guests throughout the sales floor to inspire them; share product knowledge/personal preference with emphasis on new product launches.Invite guests to become members of TargetCircle and Ulta Beauty rewards program; explain benefits of the reward programs to our guests.OCTOBER 2020 - MARCH 2022United States Post Office, Montgomery, IL- Customer Service AssociateSorted on average 10,000 incoming/outgoing mail and/or both parcels using automated equipment.Ensured all necessary equipment/materials were organized for sorting.Moved/lifted moderate to heavy parcels; prolonged standing/moving.Welcomed/interacted with customers; provided the highest standard of customer service while at the public window; offered assistance with sales/products/promotions; politely handled and resolved customer complaints, escalating to manager when necessary.JULY 2015 - AUGUST 2018BCBGMaxazria, Oakbrook, IL- Retail Sales Assistant ManagerProvided valuable, face-to-face clientele services; provided education on the merchandise.Replenished/maintained merchandise to ensure clients satisfaction; assisted in quarterly inventory checks; handled incoming/outgoing shipments; organized the sales floor/back room to maximize efficiencyTracked and studied customer service trends and identified areas of improvement.Ensured employees were engaging with customers to identify areas of customers concerns.EducationAUGUST 2014 - MAY 2019DePaul University, Chicago, IL - Bachelor of Arts |