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Candidate Information
Title Customer Service Quality Assurance
Target Location US-VA-Roanoke
Email Available with paid plan
Phone Available with paid plan
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08/2023 - 08/2024 Customer Service AssistantAll In 1 Tree and Landscaping, Roanoke, VA Answering phones, taking messages, scheduling meetings, and filing reports Maintaining records and documents, such as company publications, financial information, and customer records Maintain organization, being fully detail-oriented, and able to prioritize tasks effectively. Create and maintain customer accounts.02/2024 - 06/2024 Sewing Machine OperatorsButler Parachute Systs Group, Roanoke, VAOperate and maintain sewing machines and other equipment Fabricate items according to specificationsPerform basic maintenance and troubleshooting on machines Collaborate with team members to meet production goals and deadlines Inspect finished items carefully and thoroughly for quality assurance 08/2023 - 01/2024 Housekeeping and Laundry Team Assistant Comfort Suites Inn At, Salem, VAChange linen and towelsSanitize and thoroughly clean guest roomsUse correct cleaning supplies and tools for each area to prevent damage and ensure cleanlinessReplenish supplies in rooms between guests and during their stays, such as toiletries, hygiene, and coffee supplies.Collaborate with team to complete the daily cleaning schedule 09/2023 - 12/2023 Hostess/serverMacado's, Salem, VAGreat and seat customers according to rotational sections Answer customer calls taking orders and helping with any questions or concernsRetail managementASHLEY SCHOCKNEY619 Webb Rd NE, Roanoke, VA 24012Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEObjectiveSeeking a challenging and rewarding position where I can use my experience and problem-solving skills to provide exceptional customer service.Ability SummaryHighly responsive to customers need.Strong attention to detail.Hard-working, team player with 10+ years experience in customer relations Employment HistoryCash managementPreparing to-go orders for Door Dash and pick up.Maintaining fullly stocked bar for serversTaking guests orders and carefully entering orders into computers, making sure all orders are correctly input.Making sure customers are satisfied with services and all orders are prepared correctlyGeneral High School CurriculumHigh School Equivalency DiplomaCvcc, VAReferences Available on RequestEducation HistoryDetailed References

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