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Click here or scroll down to respond to this candidateCandidate's Name
Baton Rouge, LA PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjectiveA talented MBA professional with extensive customer service and managerial experience pursuing a position in a growing organization where exceptional ability to multi-task, solve problems, work effectively in a team, and meet deadlines are required in providing outstanding administrative support to supervisors and managers. EducationMASTERS OF BUSINESS ADMINISTRATION 2009 UNIVERSITY OF PHOENIX Major: Business AdministrationBACHELORS OF SCIENCE 2007 UNIVERSITY OF PHOENIX Major: Business ManagementSkills & AbilitiesMANAGEMENT 20 years administrative and management experience LEADERSHIP Supervised 6 program facilitators and 50 children with the Achievement Academy; an EBR Schools Tutoring Program.ExperienceTRAINING ASSISTANT 2 FRANCISCAN MISSIONARIES OF OUR LADY 2019-PRESENT Manages and monitors the compliance of over 7000 employees educational programs necessary for regulatory and licensure within the healthcare network. Manages software systems (Health Stream, Image Now, & HR11) to create and assign courses as well as upload documents into HR files. Instruct employees on courses to assist with staying in compliance with (AHA/CPI). Processes invoices for data storage related to (APEX, AHA, CPI, MDO, & New Nurse Orientation). ADMINISTRATIVE ASSISTANT FRANCISCAN MISSIONARIES OF OUR LADY 2017-2019 Types memorandums, policies, meeting minutes, manuals, letters, forms, procedures, and other general typing as directed, initiating other documents and correspondence as appropriate. Coordinates meetings by preparing meeting agenda and notifies members of meeting in a timely and professional manner. Maintains accurate and efficient filing systems and ensures that file systems are neat and well-organized. Answers telephones, routes callers, takes messages and provides routine information to callers. CLINICAL SERVICE REPRESENTATIVE FRANCISCAN MISSIONARIES OF OUR LADY 2013-2017 Confer with customers by telephone or in person in order to provide information about services. Assist medical staff by performing a variety of clerical tasks that ensure the efficiency of the unit. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Refer unresolved customer grievances to designated departments for further investigation. Candidate's Name
Present a professional image at all times to customers and vendors. SITE COORDINATOR EAST BATON ROUGE SCHOOL SYSTEM 1990-2012 Maintained accurate and complete records of student/teacher interaction for the after school tutoring programs. Provided follow up to students, parents, and teachers concerning students progress. Participated in continuous training and staff development. Managed a team of 6 facilitators and performed evaluations of facilitators attendance and teaching quality. Acted as a competent representative of the after school tutoring program and maintained consistent communication with the District Representative and Director of Programming. Page 2 |
