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| | Click here or scroll down to respond to this candidateCandidate's Name
Tukwila, WA Street Address
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE
My work ethic is to go above and beyond in what I am asked to do. Even though I can only show my work
experience, my personal work ethic comes from being part of DCI (Drum Corps International). My day in
that organization would be to wake up in the morning with exercise and then go to the football field to start
or visual practice. That s where my discipline was created especially with our drill instructors being from
the U.S. Marines. Afterwards we would start our music practice and finish the day with combining both
visuals and music into one performance. After the first month of summer of preparing our performance,
we would tour around the US competing against other groups that do the exact same thing. With nothing
out their being harder than this experience, except the military, I ve developed an unparalleled work
ethic that exceeds most expectations.
Authorized to work in the US for any employer
Work Experience
Sales Manager
Office Depot-Auburn, WA
June 2024 to Present
my job is to insure that all company standards are being met inside the store when it comes to sales
and service
Training every associate to make sure everyone is using best practices to achieve company standards.
Making sure I am being an example for my team in customer service and sales
Operations Manager
Office Depot-Tukwila, WA
July 2023 to June 2024
I am in charge of Maintaining the inventory of the store in Profit and Loss. I make sure everything from
receiving the shipment to leaving the store is 100% accurate.
I am also in charge of making sure the store is set up in a way the company wants. From Planograms
being completely updated to having a filled, clean store.
I work with my General manager and Loss Prevention manager in any discrepancies that occur while
maintaining inventory excellence.
Sales Manager
Staples-Burien, WA
July 2022 to July 2023
Maintaining the operational excellence through coaching and working with a team focused keeping
inventory and merchandising in check.
Creating an environment for the team to succeed in customer service and sales by celebrating wins
in major statistics that help the store s profitability.
Creating solutions for business owners in bringing their ideas to life through our Print and Marketing.
Servicing new and existing customers with their computer issues and putting together an office solution
for customers.
Enrollment Agent
IdentoGo-Seattle, WA
November 2018 to July 2023
Servicing customers on an appointment based in getting them started with their screening process
with TSA pre-check, TWIC, HAZ-MAT, and other fingerprint services.
Consistently updating the TWIC Inventory with IdentoGo by utilizing an Excel spreadsheet in tracking
inbound and outbound TWIC transactions.
Keeping up to date with new and existing government requirements and best practices to ensure a
smooth customer experience in their process with our services.
Tech Sales Supervisor
Staples-Seattle, WA
May 2018 to July 2022
In charge of servicing and maintaining computer customers with their questions and issues that come
up.
Maintaining the operational excellence of the tech side of the store by consistently tracking tech
inventory through restocking and shrink.
Coaching and mentoring the tech team to help maintain the tech side of the store both in operations
and services.
HP technology sales specialist
MarketSource-Seattle, WA
December 2017 to May 2018
In charge of coaching and mentoring a territory of retail stores that sell HP equipment.
Verifying the sales teams of each store are understanding the features printers and computers have
to ensure a smooth customer interaction.
Maintaining the displays of both printers and computers at each store to ensure company standards.
Food Service Worker
Kohtaro Food Corp.-Seattle, WA
July 2017 to December 2017
To ensure fresh sushi is delivered to the Uwajimia stores every morning.
I would help make, package, and deliver the sushi every single morning.
After delivery, I would help ensure the kitchen is clean for the deli to operate normal open hours for
customers.
Amazon Delivery Driver
Jungle Trux, Inc.-Georgetown, WA
January 2017 to January 2017
I would help a team of drivers goes and deliver Amazon packages.
I would help other team members once done with my route.
I would report and maintain my vehicles condition as in refill the gas and bring it back to the station.
Dietary Food Service
Libertyville Manor-Libertyville, IL
June 2016 to July 2016
My role was being part of a team that would help prepare food for the nursing home.
I would help serve customers of the nursing home.
Afterwards, I would clean and maintain the kitchen in perpetration for tomorrow.
Education
High school or equivalent
Grant Community High School - Fox Lake, IL
August 2011 to June 2014
Skills
Customer Service
Retail Sales
Sales
Marketing
Customer service
Sales management
Profit & loss
Computer skills
Management
Communication skills
SharePoint
Microsoft Outlook
Office experience
Front desk
Time management
English
Clerical experience
Word processing
Filing
Warehouse management
Warehouse management system
Logistics
Inventory control
Leadership
Maintenance
Property management
Electrical experience
Facilities management
Certifications and Licenses
Driver's License
March 2022 to March 2030
Assessments
Customer service Proficient
August 2020
Identifying and resolving common customer issues
Full results: Proficient
Outside sales Proficient
August 2020
Understanding and responding appropriately in sales scenarios, and performing common sales
calculations
Full results: Proficient
Inside sales Proficient
August 2020
Understanding and responding appropriately in sales scenarios, and performing common sales
calculations
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.
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