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Street Address Ce-Lee Dr., ALPhone # PHONE NUMBER AVAILABLEEMAIL AVAILABLEEducation:Belford University, Humble, TX, Bachelor of Science in Computer Information SystemsVirginia College at Huntsville, Huntsville, AL., Computer Network EngineeringPresent-CompTIA A+ (Computer Technician Certification)Past-CompTIA N+ (Computer Network Administrator) ExpiredPast-MCP (Microsoft Certified Professional) ExpiredPast-MCSE (Microsoft Certified Systems Engineer) ExpiredPast-CCNA (Cisco Certified Network Associate) ExpiredPast-VCP-NV (VMware Certified Professional-Network Virtualization) ExpiredExperience:TechnicalInstalling and upgrading PC hardware and software; diagnostic testing and troubleshooting.computer and peripheral equipment repair; peer-to-peer networking; hardware and softwaresharing across network.MS-DOS, Windows 9x, NT, Win 2000, XP, Vista, Win7, Win8, CE, and IBM AS_400. Cisco devices fromuser perspective and administrative.Microsoft 2003 and 2008R2, 2012 datacenter server as a file, application, Web Development,and print server, Exchange 2003, WSUS, VPN, Websense filtering/firewall server, Symantec.Anti-virus server and Symantec Backup Exec. tape backup system, Novell 5.0 and Groupwise network setup, configuring and customizing.Troubleshooting laser printers and print servers (Xerox, Kyocera, HP, Lanier, Lexmark,Canon, and I/O devices for AS400 print exchange). Managed a scan to document, email, andnetwork system called Docushare made by Xerox and later converted it to be used with Canon hardware through their OCT hardware to bring costs down.Maintain handheld wireless computers and scanners (LXE, Intermec, Symbol/ Motorola, PSC,Honeywell, Tablet pcs and Laptops).NEC PBX and Cisco Call Manager VoIP phone system.Setup wired and wireless network device (access points, controllers, switches, routers,network cards, etc.).Troubleshooting electronic security components (heat, motion, infrared, and electricaldetectors) installed and managed CCTV system, fiber optic security system, and managedcompany UPS needs. Managed datacenter temperature control system that monitored the heat and coolness of that area.Troubleshooting digital/logical circuits; electronic fabrication (SMT soldering).Adobe Flash, Dreamweaver, and FrontPage for web publishing and extensive researching andanalysis on new and upcoming hardware and software for our company needs.Setup, maintain, and backup Active Directory for Windows Server 2000, 2003, 2008 domain.controller, database management for Xerox Docushare, MySQL server with Tango that monitors.our AS400 system, all network file server files, and our firewall configuration files. Implemented the companys first VMware Virtualization System.Communicativelog, track, and maintain history records and related problem documentation.prepare standard statistical reports, such as help desk incident reports.analyze and evaluate incident reports and makes recommendations to reduce line incidents.rate.consult with programmers to explain software errors or to recommend changes to programs.call software and hardware vendors to request service regarding defective products andrequest for new products.test software and hardware to evaluate ease of use and whether product will aid user inperforming work.write procedures, policies, and budgeting for software/ hardware evaluation andrecommendation for management review.write and revise user training manuals and procedures.organizing and prioritizing daily work schedules and maintaining software and hardwareinventory shipping, receiving, and inventory control supervision over plant associates.managed network software to help the network run correctly.providing customer service and sales.providing quality assurance as part of the board of directors for safety (SQA).Work History:2/10/2023- presentLogistics Specialists- Carter Express at Mazda Toyota Manufacturing Plant.Assist in the layout and organizing of the outbound returnable to suppliers.1/2014 to 2/1/2023Sub-Contractor Self Owned business as a field engineer doing POS systems, POTS, circuit upgrades in all ways, VOP same. The person on the scene makes fixes or upgrades.10/13TEKsystems, Huntsville, ALNetwork Engineer/Contractor at University of Alabama in HuntsvilleSupport for Systems and Infrastructure team with escalated tickets. Support of new projects, for example setup of new infrastructure regarding upgrades to campus buildings, helped bring online the new state of the art Charger Union building to give students the newest cutting-edge facility for their needs. Support for orientation sessions for new students coming into UAH on how to use the colleges network system. Helped support new proposal for using software to help the workflow on how network drop requests are handled throughout the process from end user to the financial department.Worked at Toyota Plant in Huntsville until the contract ended.1/04-9/13New South Express, Lincoln, ALComputer Network AdministratorContracted with Honda Manufacturing of Alabama to do logistic work.Our IT team got them to move from paper processing to electronic by use of wireless handheld devices and using our in-house AS400 IBM iSeries server to manage their inventory. We furthered our support to our end users and their users with our hardware and software that was put in place after upgrades. Support and upgrade system wide for our in-house Windows, Cisco, and VMware systems.9/02-8/03All American Security Group (ADT), Nashville, TNSecurity System Technician9/00-6/02Hi-Tech Networking, Madison, ALPC Technician/Consultant12/99-8/00National Childrens Advocacy Center, Huntsville, ALNetwork Administrator1/99-8/99Zenith Electronics Corporation, Huntsville, ALCustomer Service Rep.1/98-12/98Self-employed, Norman Home Improvement, Huntsville, ALLandscaping and Interior Design4/96-12/97Southern Directory Distribution, Madison, ALAssistant Manager |