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Title Customer Service Data Entry
Target Location US-NJ-Perth Amboy
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Highly adaptable multifaceted individual with 4+ years of experience within the food manufacturing industry. Experienced in Candidate's Name  and procedure, sanitization, and chemical handling. Seeking a clerical position within an organization to be an asset in business growth, provide quality service and support daily production activities.SKILLSOrganizedCandidate's Name
Microsoft OfficeDetail OrientedGMP (Good Manufacturing Practices)Database AdministrationCustomer ServiceCIP (Clean in Place) ProcedureInvoice ProcessingAnalyticalHazardous ChemicalsBilingualEXPERIENCEDSV Global Transport and Logistics Carteret, NJShipping and Receiving Clerk 05/2023  02/2024Performed customer service activities in a prompt and courteous manner.Effectively managed customer orders in compliance with organizational procedures.Efficiently performed data entry of customer information, shipping and receiving data.Demonstrated experienced clerical and organizational skills maintaining shipping and receiving records.Timely and accurate handling of customer orders in compliance with organizational procedures.Demonstrated effective customer service meeting all customer requests and effectively resolving complaints.Automatic Rolls of NJ Edison, NJ 02/2017  05/2023Sanitization  General AssistantEffectively maintain a safe work environment for all personnel including but not limited to production areas and general use areas.Perform all cleaning and sanitization activities as per the food safety standards developed by H&S maintaining compliance with Candidate's Name s and procedures.Meticulously and accurately comprehend chemical safety labels for proper safe utilization of cleaning and sanitization chemicals as well as insecticides.Highly adaptable individual performing tasks in difficult areas such as high elevation as well as unsanitary areas that may include water, dirt, dust, insects, and rodents.Efficiently perform with the ability to maneuver heavy machinery for cleaning and sanitization of equipment and areas utilizing pressure washers, chemical foamer, electrical floor machines, and wet/dry vacuums.Adequately utilize equipment to perform touch screen actions to initiate cleaning and sanitization as well as completing tasks adhering to CIP (Clean in place) procedures and GMP (Good Manufacturing Practices) requirements.Perform as an effective team player assisting personnel where required and taking initiative in performing additional tasks to improve production activities and general area cleanliness.Geek Squad Perth Amboy, NJ 07/2015  02/2017Support Agent/Warehouse/Data EntryEfficiently manage data entry of customer information, initiated orders, pending order status and completed repairs to ensure orders are streamlined effectively.Demonstrated outstanding professional interpersonal skills managing customer service inquiries and complaints utilizing appropriate critical thinking and problem-solving skills to find solutions resulting in 98% customer satisfaction.Ensured timeliness completion of repair orders within a fast-paced environment accurately and effectively minimizing customer complaints and returned repairs.Performed as an outstanding team player assisting fellow personnel with customer orders, taking initiative to accelerate repairs, applying critical thinking skills to assist in finding solutions.Stelfast Inc. Edison, NJ 05/2015  09/2015Warehouse Assistant/Billing ClerkEfficiently and effectively performed and managed precise data entry of inventory, incoming customer orders, and vendor transactions to ensure organization.Managed customer orders diligently to ensure timely completion providing excellent customer service and assistance to maintain business satisfaction.Demonstrated outstanding analytical thinking managing vendor invoicing, invoice adjustments and payment inquires including credit/refunds when required.Proactively managed UPS/FedEx order tracking and logistics to ensure timely deliverance of merchandise for customer satisfaction.Individualized Shirts Perth Amboy, NJ 07/2013  07/2014Data Entry SpecialistDemonstrated outstanding customer service utilizing effective communication skills assisting in initiated customer orders and discrepancies providing business effective solutions to customers as well as customer satisfaction.Performed efficient data entry of customer orders, inquiries and invoicing to effectively manage daily activities and updates as required to ensure accurate and timely completion of customer orders.Performed as an effective team player actively participating in departmental meeting to discuss goals, objectives, and business improvements for continued organizational success.EDUCATIONSanford Brown 07/2014Medical Coding and Billing CertificateCertificate in PC Computers  Diploma 2008References provided upon request.

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