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Professional Experience:Candidate's Name
Passenger Assistance AssociateChicago, IllinoisStreet Address   2022Key Responsibilities & Accomplishments:Assist with differently abled and handicapped passengers to and from gate.Foster an inclusive environment where passengers feel comfortable.Provide support with gate changes, biological breaks, baggage, and transportation.Demonstrate patience and understanding by building rapport and trust.Establish a warm welcome and friendly attitude by carrying conversations and making people feel comfortable, safe, and taken care of.Wrigley FieldConcessions SupervisorChicago, Illinois2018 - 2021Key Responsibilities & Accomplishments:Forecast food and beverage needs then ordered and inventoried supplies as needed for 94 total concession stands throughout the stadiumCoordinate with stadium leadership for scheduling staff, product placement, and pricing standardsDeliver engaging customer experiences assuring order accuracy in fast-paced work environmentPerform all physical demands required for successful operation of all concession standsComply with all Local, State, and Federal laws governing the legal age of alcohol consumption Wendella Sightseeing Company Chicago, IllinoisCustomer Service & Deck Hand 2017  2018Key Responsibilities & Accomplishments:Ensured safety and comfort over water taxi passengersCreated engaging experiences by promoting diversity and inclusion imperativesObeyed all OSHA initiatives via different programs in accordance with Local, State, and Federal lawsMaintained the vessel in mint condition by continuously leading cleaning initiativesProvided passengers with trivia about Chicago, architectural highlights along tours, and tourist attraction recommendationsPerformed all physical demands of being a crew member Chicago, Illinois PHONE NUMBER AVAILABLEMitchell Dominguez EMAIL AVAILABLEA highly motivated Hospitality service professional possessing over 20 years of experience available for immediate hire to assist diverse teams in providing technical, operational, and administrative support. Takes pride in being punctual, responsible, and dependable. Excels in building trust and rapport with people of diverse backgrounds. Confronts problem solving by working autonomously, forecasting client needs, adapting in accordance to changing business needs, and being held accountable. Strongly believes that wearing a smile should be part of everyones professional attire! Mitchell Dominguez Page 2Marianos Ravenswood Restaurant Chicago, IllinoisCashier & Server 2015  2016Key Responsibilities & Accomplishments:Greeted guests and provided culinary recommendations for consumption in partnership of great beverages from an assortment of optionsProvided expedient and detailed customer serviceWorked autonomously with little supervisionProcessed payments and balanced cash registers dailyProvided kitchen staff and chef with guests feedbackAddressed guests concerns ensuring comfort and conflict resolutionWore a smile as part of the uniformMaggianos Little Italy Restaurant Chicago, Illinois Banquet Coordinator & Bartender 2015  2016Key Responsibilities & Accomplishments:Ensured guest satisfaction between courses and beverage refillsScheduled dinner parties varying in size resulting in exceptional and expedient service often exceeding leadership and dinner guest expectationsPerformed routine table linen, setting, glassware, and silverware exchanges according to season or dinner themeMaintained clean environment in all restaurant and bar areasPrepared and served wide array of beverages as bartenderAbided with all Local, State, and Federal laws governing the legal age of alcohol consumption Soldier Field Chicago. IllinoisBanquet Food & Beverage Server 2014  2015Key Responsibilities & Accomplishments:Abided with all Local, State, and Federal laws governing the legal age of alcohol consumptionForecasted food and beverage needs then ordered and inventoried supplies as needed for 94 total concession stands throughout the stadiumCoordinated with stadium leadership for scheduling staff, product placement, and pricing standardsDelivered engaging customer experiences assuring order accuracy in fast-paced work environmentPerformed all physical demands required for successful operation of all concession stands Community Involvement:Lakeside Pride Music Ensembles Chicago, IllinoisMarching Band Member  Tuba Sousaphone and Drumline 2000  Present Chicago L. Community Outreach Chicago, IllinoisFood Pantry Volunteer 2015 - PresentEducation:Kendall College Chicago, IllinoisAssociate of Arts  Hospitality Management Not Yet Completed