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Malden, MA PHONE NUMBER AVAILABLE EMAIL AVAILABLEAdministration Management of Cargo Security Haitian Kreyol & French WORK HISTORYJVS Boston, Boston MA, May June Street Address
Customer Service Training Graduate Completed Street Address -hour Training with participation from participating employer partners such as TD Garden/Delaware North and CVS Practiced essential customer service skills focusing on handling customer complaints, cash-handling, and professional conduct Learned optimal customer service techniques at CVS Training Facility Cargo Tech Shipping, Port Au Prince, Haiti, October 2010 August 2023 Administrator Received large cargo shipments at the docks Verified cargo shipments based on inventory lists provided by management staff Stored cargo shipments in warehouses for storage and distribution Managed a team of 7 workers who were responsible for local distribution Page Security, Petionville, Haiti, February 2006 July 2009 Manager of Security Dispatched security officers to various locations about the European Unions Embassy Managed a team of 20 officers Received orders from superior officers on which locations needed security guards Kept a record of all visitors entering and exiting the building Monitored audio and video surveillance Wrote and filed reports with supervisor after emergency situations EDUCATIONJewish Vocational Service, Boston, MA, January 2024 Present English as a Second LanguageCollege Baubraun Ardouin, Port Au Prince, Haiti, 1995 High School DiplomaREFERENCESJohn Boersdamm Jeanne TakahashiCareer Coach, JVS Boston English Instructor, JVS BostonPHONE NUMBER AVAILABLE PHONE NUMBER AVAILABLEEMAIL AVAILABLE EMAIL AVAILABLE |