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Click here or scroll down to respond to this candidateCandidate's Name
Woodway, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceClient Experience RepresentativeAMERICAN AMICABLE LIFE INSURANCE-Waco, TXMay 2024 to Present Communicates with customers through inbound and outbound phone calls, written correspondence, and email. Explains policy coverage and provides details. Research policy contracts to resolve issues and answer questions. Determines what requests should be forwarded for review by other departments or management. Keeps records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions taken.Managing DirectorBeauty Starts At The Top (online)-Waco, TXMay 2015 to May 2024 Led successful strategic planning, resulting in sustainable growth and increased revenue. Directed cross-functional teams to deliver projects on time and within budget. Implemented innovative marketing strategies, driving brand recognition and customer engagement. Fostered a positive company culture through effective team leadership and communication. Medical Records SpecialistExamination Management Services, Inc-Hewitt, TXJanuary 2014 to July 2020 Managed and organized patient records in a fast-paced medical office environment Conducted daily audits to ensure accuracy and confidentiality of medical records Collaborated with healthcare providers to streamline record-keeping processes Utilized electronic health record systems for efficient data entry and retrieval Administrative AssistantSource Access-Waco, TXFebruary 2005 to February 2013 Proficient in Microsoft Office Suite, including Word, Excel, and Outlook Efficient in managing office operations, including scheduling appointments and processing invoices Skilled in organizing and maintaining electronic and paper files for easy access Experienced in providing excellent customer service to clients and internal staff Assistant ManagerHERTZ-Waco, TXJanuary 2001 to February 2005 Transport vehicles within our airport locations to various service areas. Outstanding selling skills that meet the needs of our customers, whilst identifying and maximizing opportunities to increase revenue to meet the daily, weekly, monthly, and annual targets. Provides world class customer service, creating a friendly, welcoming experience through personalized service during both the rent and return process maximizing customer loyalty and sales opportunity. EducationAssociate's degree in Business ManagementUniversity of Phoenix-Online Campus - Phoenix, AZApril 2011 to July 2013Skills Cold Calling Phone Etiquette Telemarketing Customer Service Sales Medical Scheduling Computer Skills Insurance Sales Sales Management Cash handling Customer service Windows Software troubleshooting Typing Supervising experience Data analysis skills 10 key typing Leadership Budgeting Analysis skills Epic Medical terminology Patient service Organizational skills Time management Medical records Data collection Interviewing Customer support Google Suite Help desk Data management Microsoft Word Microsoft Outlook HIPAA Communication skills Transportation management systems Assembly Manufacturing Customer relationship management Clinic Retail sales Sales Telemarketing Insurance sales POS Math Basic math Phone etiquette Data entry Front desk English Medical collection Computer skills Conflict management Clerical experience Inside sales DocuSign Office management Order entry Recruiting Live chat Marketing Sales management Databases Outbound sales Cold calling Negotiation Salesforce Telecommunication Order fulfillment Shift management Cash register Hospitality Team management Driving Operating systems Direct sales Social media management Microsoft Excel GPS Hospital experience EMR systems Microsoft Office ICD-10 Management Insurance verification Property management Writing skills Operations management Documentation review Hotel experience QuickBooks AS400 Operating systemsCertifications and LicensesDriver's LicenseNon-CDL Class CFood Handler Certification |
