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Click here or scroll down to respond to this candidateCandidate's Name
SUNRISE, FL Street Address
PHONE NUMBER AVAILABLE - EMAIL AVAILABLE - WWW: Bold ProfilePROFESSIONAL SUMMARYTo obtain a challenging position where I can apply my skills and further enhance my knowledge.SKILLS Front Desk Operations Office Administration Claims Processing Insurance Eligibility and Verification Strong Work Ethic Effective Multitasking Critical Thinking Team Leadership Professional telephone etiquette Conflict Resolution Team SupervisionWORK HISTORY09/2012 to 08/2024 Optometrist Office ManagerLenscraftersImproved patient experience by efficiently scheduling appointments and managing follow-up communications.Contributed to a positive office environment by providing excellent customer service to patients both in-person and over the phone.Promoted eye health education, providing informative materials to patients on proper eyewear care and maintenance.Maintained a clean and organized workspace, ensuring that all equipment was properly sanitized between uses.Reduced wait times for appointments by efficiently managing daily schedule adjustments due to cancellations or rescheduling requests.Answered telephone calls to offer office information, answer questions, and direct calls to staff.11/2009 to 08/2010 Urologist- Medical AssistantTerrell Winkler Sanitized, restocked, and organized exam rooms and medical equipment. Obtained client medical history, medication information, symptoms, and allergies. Directed patients to exam rooms, fielded questions, and prepared for physician examinations.Performed medical records management, including filing, organizing and scanning documents.Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care. Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.07/2009 to 08/2009 Cardiologist (Externship - Medical Assistant) Mazhar MajidPrepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team. Welcomed patients and inquired about wellbeing since last treatment. Streamlined check-in process by verifying patient information and promptly updating electronic health records.Sought feedback and guidance from supervisors to continuously improve performance.EDUCATION04/2009 Diploma in Medical AssistingEverest Institute11/2006 High School DiplomaAnna Regina Secondary SchoolREFERENCESReferences available upon request |
