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Work HistoryOffice ManagerHeyamTahaContactAddressOrlando, FL 32819PhonePHONE NUMBER AVAILABLEE-mailEMAIL AVAILABLESkillsPatient careEmployee trainingOffice meetingsSchedulingStaff ManagementWorkflow planningRelationship buildingFriendly natureOrganizational skillsTeam BondingOrganized Office Manager with noted experience management positions. Prioritize office standards while multitasking effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic to help your business grow and work efficiently. Office ManagerLasting Smiles Dental Care, Clermont, FLEstablished workflow processe, monitored dailyproductivity, and implemented modifications toimprove overall performancesEnsure a smooth running of the office to improveoffice procedures and day to day operationHire, train and manage performance of dental teamto ensure effective customer service skillsFill, process and submit a clean insurance claimsdaily to ensure timely reimbursement that helps keep pt feeling secure in practice's abilitiesAttain insurance verification and eligibility for each ptExplain treatment plans and payment options topatientsrespond to and answer patient and employeescomplaints in a timely and professional mannerManaged marketing and referral systems,coordinate referral appointments with otherspecialistsOversight of supplies and inventory for the offices Maintain strict compliance with State, Federal, and other regulation,(e.g, OSHA,HIPAA,ADA)2023-06 -CurrentOffice ManagerMy Forever Smiles, Orlando, FLensure that the practice is organized and run to be productive and profitablesees that policy is followed and work gets doneoverseeing pt scheduling, managing collections and receivables.Prepared insurance claim forms, explained benefits, 2020-05 -2023-06Educationand outlined pricing details for procedures andservices.Maintained patient data with required regulatorychart documents, personal information andtreatment consultation documentation.Increased and stimulated new patient growth bysupporting sales, marketing and promotionalprogramsDiscussed treatment plans and converted initialpatients into long lasting patients through detailed explanations and patient connection.Develop and maintain successful relationships with vendors, supplies and contractorsOpened and closed location and monitored shiftchanges to uphold successful operations strategies Lead Dental AssistantVenetian Pointe Dentistry, Orlando, FLTraining and oversight new Dental AssistantsReviewing procedures as assigned by dentalmanager to help maintain safe and clean patientscare environment.monitor that staff are adhering to their workscheduleassisted dentists during a variety of treatmentprocedures, such as fabrication, placement, andremoval of temporary crowns and bridges.Assisted Dentists with Root canals, filling, bonding, extractionsprovide post-operative instructions, patienteducation on follow up dental care, oral hygiene,and post appointment instructions.Helped dentists restore teeth by applyingpermanent and temporary fillings and crowns.2015-11 -2020-04Bachelor of Science: Computer ScienceUniversity of Central Florida - Orlando, FLEFDA : Dental AssistingOrange Technical College - Orlando, FL